Lan Anh Ly
Sunshine North,Victoria
Summary
Attentive and dedicated Sales Assistant with 10+ years experiences in retail sales assistant and customer service.
Motivated Sales Assistant committed to providing excellent customer service. Utilizes strong communication skills to foster positive client relationships and facilitate sales processes.
Overview
9
9
years of professional experience
Work History
Sales Assistant
Ezy Plaza
Derrimut Shopping Center
06.2023 - Current
- Greeted customers, helped customers to ensure they found what they need in the store.
- Served customers with friendly and courteous manner.
- Assisted stocktaking and maintained a clean in the store.
- Handed register transactions with accuracy and attention to details.
Sales Assistant
Yellow Earth
High Point Shopping Center
08.2017 - 12.2019
- Welcomed customers with warm and friendly attitude.
- Enthusiastic advise and helped customers locate products and checked store system for merchandise at other sites.
- Established and maintained positive communication with customers throughout their journey in the store.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Stocked and organized and inventorial products in the store.
- Used POS system to handle payment.
- Do the opening and closing procedures.
Sales Manager's Assistant
A DONG SILK TAILORING
Hoi An, Viet Nam
08.2015 - 10.2015
- Established effective customer relations and built a royal customers base, Ensure customers received a highest quality service that lead they will recommend to friends and others.
- Used the understandings and knowledge the latest fashion trends for giving advises and helped customers enhance their dressing style.
- Enhanced the showroom layout leading to more engaging customers.
- Led weekly sales of teamwork achieved good reviews on Tripadvisor.
- Handled customer inquiries, complaints, and returns tactfully to ensure customers left the store with complete satisfaction.
Education
High School Diploma -
Da Nang University
Da Nang, Viet NamSkills
- Customer service
- Sales expertise
- Adaptability
- Attention to details
- Teamwork
- Self-management
- POS system
Timeline
Sales Assistant
Ezy Plaza
06.2023 - Current
Sales Assistant
Yellow Earth
08.2017 - 12.2019
Sales Manager's Assistant
A DONG SILK TAILORING
08.2015 - 10.2015
High School Diploma -
Da Nang University