Dance, travelling, ejoying food
Lara Glut
16.12.1996
Balgowlah
Summary
Skilled cocktail bartender providing an exceptional customer service and ultimately an amazing customer experience. During my time in Australia I have developed a big passion for hospitality and expanded my skillset as a bartender.
Apart from the experience in hospitality working as a bartender, I also bring to the table complex skills and experience from my times as an account manager in the area of online marketing which taught me organizational and planning skills, communication, personal relations management, team leadership, strategic thinking and other.
Skilled in working under pressure and adapting to new situations and challenges with a always positive mindset and enthusiastic approach to any situation.
I am a team player and always try to be supportive to my colleagues and keep up a positive work environment which is so important to me.
I would describe myself as very ambitions, reliable with a strong work ethic and always trying to go the extra mile to make sure all tasks are completed and fulfilled to the maximum.
Overview
7
7
years of professional experience
12
12
years of post-secondary education
4
4
Languages
Work History
Cocktail Bartender
Hotel Steyne (IRIS)
03.2024 - Current
- Trained in proper pouring techniques, cocktail recipes, and customer service best practices
- Consistently met performance targets set by management for drink sales and guest satisfaction scores.
- If needed also helped with managing food orders, keeping the floor clean and representative
- Provided exceptional customer service by quickly addressing any concerns or issues that arose during shifts.
- Performing opening and closing duties of bars
Bartender
Manly Wharf Hotel
12.2023 - Current
- bartending including mixing classic cocktails
- ensuring that customers are in the best care and have a pleasant experience
- clearing the floor and preparing app orders
Senior Affiliate Manager
VIVnetworks.com S.r.o.
04.2019 - 11.2023
- Overseeing a team of 4 Affiliate Managers which managed clients and publishers in western Europe regions - regular status updates, assigning new tasks, reviewing performance, consulting new cooperations/approaches
- Management of important A rated clients - consisted of regular calls/meetings, setting up campaign according to the client's expectations/budget/KPIs and potential of the brand and scaling results proactively via publisher management
- Acquisition and onboarding of publishers - managing and developing publisher portfolio
- Main point of contact for A rated publishers from the DACH region
- Scaling active campaigns for best possible results
- Managing links, feeds, email campaigns via CJ.com
Waitress/Bar Staff/Hostess in VIP Lounge
Bestsport A.s.
09.2019 - 10.2020
- waiting/bar tending during event such as concerts, sport events etc. in the Prague O2 Arena (biggest arena in the country for major events)
- Fostered VIP customers by consistently providing efficient, friendly service - serving drinks and being at their disposal
- Bar tender in VIP lounge
- Making sure the VIP lounge remained clean and representative
Bartender
Malostranská Beseda A.s.
06.2019 - 10.2020
- Bartending on a Pontoon-bar on the Prague river Vltava
Handled customers at the cashier - taking orders - Preparation of alcoholic and non-alcoholic beverages/drinks: cocktails, lemonades, draft beer, soft drinks, coffee/tea etc.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Trainee
Limex ČR S.r.o.
01.2017 - 04.2019
- The goal of the trainee program was to gain a better understanding of the operations of a medium sized company and get experience from different areas such as marketing, sales, purchasing, customer service, e-commerce etc.
- Attended training courses to build understanding of processes, techniques, and industry.
- Went through different departments to understand the workflow of each and make a connection of how they fit and work together.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
Education
Master of Science - Economics And Management
Czech University of Life Sciences Prague
Prague, Czech Republic 10.2019 - 05.2021
Bachelor of Science - Business Management And Corporate Finance
University of Finance And Administration
Prague, Czech Republic 10.2016 - 05.2019
High School Diploma -
Gymnázium Joachima Barranda
Beroun, Czech Republic 09.2008 - 04.2016
Skills
Customer Service
Knowledge of Classic & Signature Cocktails
Attention to detail
Food & Beverage Attendant
Websites
Strengths
- customer service
- cocktail knowledge
- communication, interpersonal skills
- attention to detail
- industry experience
- positive attitude
- language set
- fast learner
- team player
- strategic and complex thinking
- responsible and reliable
- loyal
Additional Information
Drivers License
Interests
Timeline
Cocktail Bartender
Hotel Steyne (IRIS)
03.2024 - Current
Bartender
Manly Wharf Hotel
12.2023 - Current
Master of Science - Economics And Management
Czech University of Life Sciences Prague
10.2019 - 05.2021
Waitress/Bar Staff/Hostess in VIP Lounge
Bestsport A.s.
09.2019 - 10.2020
Bartender
Malostranská Beseda A.s.
06.2019 - 10.2020
Senior Affiliate Manager
VIVnetworks.com S.r.o.
04.2019 - 11.2023
Trainee
Limex ČR S.r.o.
01.2017 - 04.2019
Bachelor of Science - Business Management And Corporate Finance
University of Finance And Administration
10.2016 - 05.2019
High School Diploma -
Gymnázium Joachima Barranda
09.2008 - 04.2016
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