Laura Bryant
Dubbo,NSW
Summary
My name is Laura Bryant, I am 28 years old originally from Sydney. I am writing to you in hopes I have a future with BAMARA PTY LTD. I have always had a passion for customer service and have always enjoyed meeting new people and working in teams. With having an 8 year career in banking I have built confidence with great communication skills and working within fast pace team environments. I am ready to dive into something new whilst still being able to work closely with people and broadening my skills. The last 9 months I have been employed doing general bookkeeping/ personal assistant work for TNT Rural contracting here in Dubbo. I am ready for my next challenge and hope I can have a future at BAMARA PTY LTD.
Overview
11
11
years of professional experience
Work History
Bookkeeper /Senior Payroll Specialist
TNT Rural Contracting PTY LTD
06.2023 - Current
- Analyzed financial data to assist in budget creation and forecasting.
- Assisted with budget preparation and monitoring, contributing to better expense control.
- Strengthened financial operations by conducting bank reconciliations and financial reporting.
- Reported financial data and updated financial records in ledgers and journals.
- Invoicing
- Payroll weekly
Business Manager
NAB
09.2021 - 11.2022
- Managing a portfolio of over 100 small business customers who would report directly to me as their business manager
- Roles and Responsibilities: Processing home loans of up to $2 Million, Processing Small business loans of up to $1million, Being first point of contact for customer complaints and compliments, Being responsible for customer satisfaction surveys which was apart of my score card,
Personal Banker
ANZ
07.2016 - 09.2021
- Working for ANZ broadened my knowledge and ignited my drive for customer service.
- Computer and teller skills
- Roles and responsibilities: Personal loans, credit cards, Home lending, Finding and referring quality leads to business lenders and home lenders
- Handling large amounts of cash when telling
Sales Supervisor
David Jones Chatswood
03.2013 - 07.2016
- I began my employment with David Jones as a front-line sales team member in the fashion department
- My roles and responsibilities included: Being the first point of contact for customer complaints and dispute resolutions, Assisting to manage a total business volume of $11 million, Managing a team of up to 20 staff members at a time
Education
Bachelor of Speech Pathology -
Australian Catholic University
05.2015
High School Certificate -
Asquith Girls High School
01.2012
Skills
- - Interpersonal skills
- - Ability to work well under pressure
- - Communication skills
- - Ability to gather and process information efficiently
- - Time management skills
- - Ability to solve problems and make decisions
- - Ability to show empathy and build rapport
References
- Cassandra Hogan, Home and Investing Lending Manager, ANZ, 0426 261 047
- Jessica Orford, Senior clinician- Psychologist, 0448 300 989
Timeline
Bookkeeper /Senior Payroll Specialist
TNT Rural Contracting PTY LTD
06.2023 - Current
Business Manager
NAB
09.2021 - 11.2022
Personal Banker
ANZ
07.2016 - 09.2021
Sales Supervisor
David Jones Chatswood
03.2013 - 07.2016
Bachelor of Speech Pathology -
Australian Catholic University
High School Certificate -
Asquith Girls High School
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