Laura McConnell
Leichhardt,NSW
Summary
Effective Assistant Property Manager looking to tackle new responsibilities. Bringing proven skills in negotiating, preparing and finalizing decisions, adept at reviewing and approving prospective tenant applications and preparing all legal documents. Excellent abilities in planning and problem analysis and am ready to bring knowledge and abilities to a challenging role with potential for long-term career advancement and success.
Overview
7
7
years of professional experience
Work History
Assistant Property Manager
Laing+Simmons
2019.03 - Current
- Offering excellent skills in customer service, telephone etiquette and issue response. Works cooperatively with property ownership, vendors and residents. Thorough understanding of housing laws and resident management.
- Monitored lease renewal dates and rental increases with implicated systems in place for functioning workflow to maintain high occupancy rates.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services. (Portfolio of over 250 Properties).
- Conducted regular inspections of both interior and exterior of properties for damage; Routine check-ins (6 months).
- Completed final out-goings & In-goings with tenants to identify required repairs to keep properties in compliance with local, state and federal regulations.
- Communicated effectively with owners, residents, and on-site associates.
- Introduced prospective tenants to types of units available and performed inspections of premises.
Barista Shift Supervisor
Campos Coffee
2017.01 - 2019.03
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Accurately completed end-of-day financial tasks worth over thousand dollars of cash and card transactions daily.
Retail Sales
General Pants + Co
2016.09 - 2017.01
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers by answering questions and fulfilling requests.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Assistant Agent Course Certificate of Registration
REI NSW
Surry Hills03.2023
High School Certificate -
Sydney Secondary College - Blackwattle Bay Campus
Glebe, NSW10.2016
Skills
- Strong interpersonal and communication skills
- Problem analysis and problem solving
- Creative and Adaptable
- Organization skills and customer service orientated
- Adaptability and ability to work under pressure
- True Team Player
- Computer skills - Proficient in Microsoft Office
- Property Management and Leasing Knowledge
- Rent Reviews and Renewals Management
- Screening Processes and Preparing Property Agreements
- Administrative Support
- Tenant and Eviction Laws
Interests
I greatly enjoy balancing my hours at the office with a bit of fresh air, on weekends I tend to pair a walk to my favourite coffee spot at the local markets to meet with a friend or bike ride around Canada Bay, also love a swim at Clovelly or Gordon's Bay in Coogee.
In my spare time at home like to sit and read a good book or am guilty of watching a netflix show or movie before bed.
I'm an only child and love taking the time to help my mum with her grocery shopping and catch up over an outing together.
I have a great group of friends that are priceless and are great supports in my life.
Timeline
Assistant Property Manager
Laing+Simmons
2019.03 - Current
Barista Shift Supervisor
Campos Coffee
2017.01 - 2019.03
Retail Sales
General Pants + Co
2016.09 - 2017.01
Assistant Agent Course Certificate of Registration
REI NSW
High School Certificate -
Sydney Secondary College - Blackwattle Bay Campus
Similar Profiles
Abigail ClarkAbigail Clark
Head of Growth at Laing + Simmons Real EstateHead of Growth at Laing + Simmons Real Estate
Erin SaundersErin Saunders
Senior Residential Property Manager at LAING+SIMMONS NEWCASTLE CENTRALSenior Residential Property Manager at LAING+SIMMONS NEWCASTLE CENTRAL
Neeraj SainiNeeraj Saini
Logistics Team Member at Laing O'RourkeLogistics Team Member at Laing O'Rourke