Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura Mclaren

Terranora,NSW

Summary

I am a dedicated young female with a strong work ethic. Career driven with a creative edge. I pride myself on my communication and interact well with customers and clientele as well as other staff. I'm professional, punctual, polite and well presented

Overview

10
10
years of professional experience

Work History

Senior Hairdresser

David Dibley Co.
Southport, QLD
05.2022 - Current
  • Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
  • Initiated and engaged clients in conversations as part of personalized service.
  • Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
  • Produced creative and technically accurate visual presentations using most current styling trends.
  • Investigated and resolved complaints to satisfy guests and maintain good business practices.
  • Offered input into research, development and implementation of new services to advance professional product lines.
  • Consistently received positive performance reviews from guests.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals and materials properly and with caution.

3rd Year Hairdressing Apprentice

Aspya Hair And Beauty
Burleigh Heads, QLD
09.2021 - 05.2022
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Used coordination and planning skills to achieve results according to schedule.

Bar Tender

Night Jar
Burleigh Heads, QLD
07.2021 - 10.2021
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

2nd/3rd Year Hairdressing Apprentice

Rose And Crown
Palm Beach, QLD
05.2019 - 06.2021
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Served customers and followed outlined steps of service.

1st Year Hairdressing Apprentice

Spirit Of Hair
Elanora, QLD
02.2017 - 08.2017
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.

Customer Service

McDonalds, Elanora
Elanora, QLD
01.2015 - 01.2016
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Responded to customer requests for products, services and company information.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Maintained up-to-date knowledge of product and service changes.

Education

Certificate III - Hairdressing

Brisbane School of Hair
Southport, QLD
09.2022

Certificate III - Hospitality

Clear To Work
Online
01.2019

High School Diploma -

Palm Beach Currumbin Sate High School
Currumbin, QLD
11.2018

Skills

  • Originality and Creativity
  • Performance Review
  • Fast leaner
  • Customer Service
  • Social Skills
  • Ability to work under pressure
  • Team player
  • Interpersonal skills
  • Effective problem solving
  • Cash Register Operation

Timeline

Senior Hairdresser

David Dibley Co.
05.2022 - Current

3rd Year Hairdressing Apprentice

Aspya Hair And Beauty
09.2021 - 05.2022

Bar Tender

Night Jar
07.2021 - 10.2021

2nd/3rd Year Hairdressing Apprentice

Rose And Crown
05.2019 - 06.2021

1st Year Hairdressing Apprentice

Spirit Of Hair
02.2017 - 08.2017

Customer Service

McDonalds, Elanora
01.2015 - 01.2016

Certificate III - Hairdressing

Brisbane School of Hair

Certificate III - Hospitality

Clear To Work

High School Diploma -

Palm Beach Currumbin Sate High School

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Laura Mclaren