Summer Brownlie
Samford,QLD
Summary
Hi my name is Summer Brownlie, i have been working in customer service for the past 5 years as a hairdresser, and working in a clothing store and fast food. I am a Hardworking and passionate job seeker with strong customer service skills, confident in speaking to customers, great with the rush and busy times. I would be a great person to work for you, i am dedicated and eager to learn for this position, and am ready to become apart of a team and achieve company goals.
Overview
4
4
years of professional experience
Work History
Senior Hairdresser
Hair Perfect
03.2024 - Current
- Mentored junior stylists, improving their technical skills and customer service abilities.
- Maintained a clean, safe, and organized work environment in compliance with health regulations for both staff and clients'' wellbeing.
- Developed strong relationships with clients, resulting in high levels of customer loyalty and repeat business.
- Contributed to a positive work atmosphere by demonstrating professionalism, collaboration with colleagues while maintaining open lines of communication.
- Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
- Enhanced customer experience by offering personalized consultations and recommending suitable hair treatments.
- Improved client satisfaction by providing exceptional hair care services and maintaining a clean, organized work station.
- Ensured client satisfaction through timely follow-up calls to inquire about service experiences and invite them back for future appointments.
Casual Retail
Supre
09.2023 - 01.2024
- Assisted with opening and closing procedures, ensuring that the store was ready for business each day of the busy holiday season.
- Boosted customer satisfaction by providing exceptional service and clothing knowledge.
- Greeted customers warmly upon entering the store, fostering a welcoming atmosphere conducive to sales success.
- Collaborated with team members to meet daily sales targets and provide outstanding customer experiences.
Hairdressing Senior
Stacy Lee Hair and Makeup
01.2021 - 01.2024
Fast Food Worker
KFC
03.2023 - 09.2023
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
Education
High School Diploma -
Murrumba Downs State Collage
Murrumba Downs 10-2022
Skills
- Goal setting and achievement
- Professionalism and ethics
- great customer service
- Customized hair solutions
- Effective problem solving
- Workspace organization
- Social skills
- Clear communication
- Customer consultation
- Appointment scheduling
- Creativity and originality
- Decision-making
Accomplishments
I have done a 3 1/2 year course to become a fully qualified Hairdresser, during school I did a Certificate III in fitness, and a cert ll in hospitality. I have worked in fast food at KFC which was quick work and a team orientated place. I worked at Supre which i handled with clothes, customers, money, sales, maintaining a safe and clean space and team work. I play for a football team Samford Rangers and I am a very sporty person and love being apart of a team as last year I lead my team as captain.
Languages
English
Professional Working
Interests
- Team Sports
- Playing Sports
- Surfing
- Camping
- Music
- Fashion and Style
- Spending time with family and friends
Timeline
Senior Hairdresser
Hair Perfect
03.2024 - Current
Casual Retail
Supre
09.2023 - 01.2024
Fast Food Worker
KFC
03.2023 - 09.2023
Hairdressing Senior
Stacy Lee Hair and Makeup
01.2021 - 01.2024
High School Diploma -
Murrumba Downs State Collage
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