Lauren Matheson

• Answered incoming phone calls and addressed questions from customers and healthcare providers.

• Assisted patients with product selection, ensuring optimal therapeutic benefits and proper dosing guidelines.
• Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Enhanced customer satisfaction by providing personalized consultations and product education.
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• Assisted girls in earning badges through personalized guidance tailored to their interests and strengths.
• Collaborated with fellow leaders to create comprehensive lesson plans that aligned with national Girl Guide standards.

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• Mentored young girls in personal growth, fostering self-esteem and a strong sense of community.
• Implemented safety procedures during outdoor adventures, ensuring all members were prepared for emergency situations.
• Provided clear instruction to activity and program participants to deliver fun and maintain safety.

• Facilitated open communication with parents, providing regular updates on their child''s progress and upcoming events.

• Assisted with load-in and setup of equipment for live shows, ensuring smooth transitions between acts and minimizing downtime for audiences.
• Prioritized regular practice of individual instrument skills in addition to group rehearsals, contributing to a polished and cohesive sound on stage.

• Managed time effectively during rehearsals to maximize productivity while maintaining a focused yet relaxed atmosphere.

• Prepared food and beverages and verified adherence of quality and safe food-handling standards.
• Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
• Greeted guests with friendly and professional acknowledgment to build rapport.