Summary
Overview
Work History
Skills
Timeline
Generic

Layla Wensley

Summary

Motivated customer service representative committed to providing high quality service improving client satisfaction and creating a positive experience. Looking to further mt knowledge and learn new skills.

Overview

3
3
years of professional experience

Work History

Retail Assistant

Woolworths Group
11.2023 - Current
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.

Factory Production Worker

Ozpax
08.2023 - 03.2024
  • Carefully packaged finished products and prepared for shipment.
  • Collaborated with team members to meet production deadlines, ensuring customer satisfaction.
  • Upheld cleanliness standards throughout the factory floor, ensuring a hygienic work environment conducive to productivity.
  • Addressed potential safety hazards quickly, reducing the risk of accidents or injuries among staff members.
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Weighed and measured items to prevent waste and meet quality standards.

Retail Assistant

Coles Supermarket
08.2021 - 03.2024
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Maintained tidy and organized store environment to comply with cleanliness standards.


Skills

  • Customer Assistance
  • Multitasking Competence
  • Patience and Empathy
  • Time Management Capabilities
  • Working independently or as a team towards the common goal
  • Effective time management skills
  • Use of Microsoft software's
  • Excellent telephone and communication manner
  • Effective time management skills

Timeline

Retail Assistant

Woolworths Group
11.2023 - Current

Factory Production Worker

Ozpax
08.2023 - 03.2024

Retail Assistant

Coles Supermarket
08.2021 - 03.2024

Similar Profiles

CREATE PROFILE
Layla Wensley