Laylanie Willie
Gladstone,QLD
Summary
Dedicated individual with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization and dynamic of your company. Additionally, I strive to be a collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administration Officer
Andersons Auto City
01.2023 - 07.2023
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Managed team petty cash, purchase orders and account transactions.
- Created, prepared, and delivered reports to various departments.
- Processed purchase orders, service contracts and financial reports.
- Drafted and distributed invoices for outstanding payments.
Fitness Instructor
Fit4life Training Academy
08.2023 - Current
- Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
- Explained use of exercise equipment to all participants, prioritizing safety at all times.
- Designed innovative fitness plans to keep clients engaged.
- Maintained clean and organized workout environment to enhance overall fitness experience.
- Adapted instruction to accommodate special needs, disabilities and physical limitations.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
Retail Assistant
Kmart
11.2021 - 10.2022
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted customers with prompt and polite support in-person and via telephone.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Managed efficient cash register operations.
Gymnastics Coach
Gladstone Gymnastics Club
01.2020 - 02.2021
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Assessed student progress and provided feedback to improve technique and performance.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
Education
Grade 12 -
Gladstone State High School
Gladstone, QLD11.2022
Skills
- CPR Certified
- Money handling
- Team work
- Time management
- Customer service
- Adaptive
- Organised
- Reliable
- Productive
- Determined
Certification
Certificate III in Fitness
White card
Timeline
Fitness Instructor
Fit4life Training Academy
08.2023 - Current
Administration Officer
Andersons Auto City
01.2023 - 07.2023
Retail Assistant
Kmart
11.2021 - 10.2022
Gymnastics Coach
Gladstone Gymnastics Club
01.2020 - 02.2021
Grade 12 -
Gladstone State High School
Certificate III in Fitness
White card
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