Summary
Overview
Work History
Education
Skills
Volunteer Community Service Accomplishments
References
References
Timeline
Generic

Laynee Bateman

Perth,WA

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Retail Assistant

Sportspower
Newman, WA
01.2022 - 02.2024
  • Maintaining a positive, empathetic, and professional attitude toward customers always
  • Responding promptly to customer inquiries
  • Acknowledging and resolving customer complaints
  • Communicating with colleagues
  • Ensure customer satisfaction and provide professional customer support.
  • Received and stored incoming stock items.
  • Maintained accurate inventory records in the computer system.

Customer Service Representative

Woolworths
- 01.2022
  • Greeted customers and provided excellent customer service.
  • Operated cash register to process payments accurately and efficiently.
  • Provided accurate information regarding pricing, promotions, product availability, and special orders.
  • Assisted customers in locating items throughout the store.

Education

Graduate -

Presbyterian Ladies College
01.2023

Cert III and IV in Preparation in Nursing Studies - Health Science Hub -

01.2023

Skills

  • Complaint Handling
  • Customer Assistance
  • POS Systems
  • Effective communication abilities
  • Store Organization
  • Problem-solving abilities
  • Multitasking
  • Team Collaboration

Volunteer Community Service Accomplishments

Tutor, Teach, Learn Grow, October, November 2021, Netball Coach, Storm Netball, March, August, Tutor Group House Representative, Presbyterian Ladies College Boarding House Prefect 2023, Student councillor and faction captain at South Newman Primary School, Accepted to PLC on a AIEF BHP scholarship.

References

  • Mel Tilbury Parr, Previous manager at Sportspower, 0417313596, melsparr@outlook.com
  • Maree Bateman, Year 6 primary school Teacher, Tutor, and grandmother, 04 271 524, mareebateman1@westnet.com.au

References

References available upon request.

Timeline

Retail Assistant

Sportspower
01.2022 - 02.2024

Customer Service Representative

Woolworths
- 01.2022

Graduate -

Presbyterian Ladies College

Cert III and IV in Preparation in Nursing Studies - Health Science Hub -

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Laynee Bateman