Summary
Work History
Education
Skills
Additional Information
References
Timeline
Generic

LEANDAH BLAKE

Yatala,QLD

Summary

Reliable and upbeat individual, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Work History

FOOD & BEVERAGE ATTENDANT

THE QA HOTEL
  • Assist team in setting up venue & functions for service
  • Meet and greet guests
  • Seat guests at confirmed tables
  • Tray service for meals (3 plate carry / 5 plate clear)
  • Tray service for beverages & beer pouring
  • Take drinks orders from guests at table
  • Pour wines at the guest table
  • Work efficiently through service periods
  • Report into Operations Manager and take on additional tasks
  • Food handling and hygiene
  • Maintain a tidy & clean workspace through all event areas
  • Comply with regulations and company standards
  • Assist the chefs and F&B team where required
  • Carry out general cleaning as directed including sweeping, mopping & washing up
  • Trained in Gambling.

FOOD HANDLING COORDINATOR/KITCHEN ASSISTANT

SUNCORP STADIUM
  • Liaise closely with chefs to ensure meals served on time throughout service
  • Adjust incorrect meals if needed in a polite and friendly manner
  • Assist the team where required
  • Food preparation, Food hygiene, and Food handling 2
  • Serve food and beverage
  • Observe OH&S
  • Pack down venue as required and report to Management.

RETAIL COORDINATOR

SUBWAY
  • Prepare subway food and beverages
  • Major focus on restaurant cleanliness
  • Communicate with the FOH team to ensure each customer receives the correct order
  • Communicate with the BOH team to ensure guests do not wait extended periods of time
  • Maintain a high-quality product for quests
  • Prepare meals, desserts and drinks
  • Set the store up for Head Office visits
  • Component use of POS system
  • Handle cash
  • Stock products.

FOOD & BEVERAGE ATTENDANT

VIETANMESE RESTAURANT
  • Take customer orders in an efficient and courteous manner
  • Process payment via EFTPOS and cash
  • Assist kitchen with finalizing of dishes and presenting them to customer
  • Complete back of the house operations such as washing of dishes and cleaning of kitchen utensils
  • Adhere to customer queries in a professional manner
  • Additional duties as requested by Management.

FOOD & BEVERAGE ATTENDANT

CARLS JUNIOR RESTAURANT
  • Take Carl's Jr through daily specials
  • Upsell meals to guests
  • Manage Carl's Jr sales to time set frames
  • Food handling and hygiene all drive through duties as required
  • Work efficiently within Carl's Jr teams
  • Food preparation
  • Stock rotation
  • Handle cash and EFTPOS transactions
  • Use of fryers and grills
  • Maintain a clean and tidy workplace
  • Follow opening and closing procedures.

RETAIL TRAINEESHIP

TWIN RIVERS CENTRE FOOD OUTLET
12.2022 - 04.2023
  • Customer service - Meet and greet customers, handle demanding customers as required, be aware of products, and be able to upsell where possible
  • Cash registers – the general process of sales, process voucher sales
  • Stock control – Manage out-of-date products, assist with stocktakes, stock replenishment as required, refill stock in fridge and freezers as required, rotate stock, package products for sale, and fill produce area
  • Merchandising - Be aware of signage in the shop area, take care of the general appearance of the shop and promote products
  • Workplace Health & safety - clean work area as required, remove rubbish as required, follow food handling procedures, be aware of and follow risk management and fire safety guidelines, and follow the supervisor’s teachings regarding equipment operation
  • Complete timesheets, fire sheets and other documentation required for employment.

Education

Certificate III - Individual Support (Ageing)

KCA Education
Underwood, QLD
07.2024

CERTIFICATE I IN RETAIL -

TWIN RIVERS FOOD OUTLET
01.2023

YEAR 1O CERTIFICATE -

Kingston Learning College
01.2020

Skills

  • Great time management and organisation skills
  • Ability to establish rapport with customers
  • Trustworthy, ability to work as part of a team or unsupervised
  • High ability to multitask
  • Reliability and punctuality
  • Energy and enthusiasm
  • Patience and Empathy
  • Problem-Solving
  • Eagerness and readiness to learn

Additional Information

Certified First Aid Provider

Trained in CPR

Valid NDIS Worker Screening Check

Valid Blue card

References

  • Richard Leworthy, Retail Supervisor, Twin Rivers Centre, Food Outlet, 0417 798 740
  • Kellie Warner, Trainer and assessor, 0474480704, kellie.warner@kca.edu.au

Timeline

RETAIL TRAINEESHIP

TWIN RIVERS CENTRE FOOD OUTLET
12.2022 - 04.2023

FOOD & BEVERAGE ATTENDANT

THE QA HOTEL

FOOD HANDLING COORDINATOR/KITCHEN ASSISTANT

SUNCORP STADIUM

RETAIL COORDINATOR

SUBWAY

FOOD & BEVERAGE ATTENDANT

VIETANMESE RESTAURANT

FOOD & BEVERAGE ATTENDANT

CARLS JUNIOR RESTAURANT

Certificate III - Individual Support (Ageing)

KCA Education

CERTIFICATE I IN RETAIL -

TWIN RIVERS FOOD OUTLET

YEAR 1O CERTIFICATE -

Kingston Learning College

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