Leanne Wilson
Red Cliffs,VIC
Overview
20
20
years of professional experience
Work History
Bar/Gaming Attendant/Waitress
Mildura Gateway
01.2018 - Current
- Enhanced customer experience by providing attentive service and maintaining a welcoming atmosphere.
- Maintained clean and organized gaming areas, contributing to a safe and enjoyable environment for patrons.
- Conducted routine maintenance checks on gaming machines, identifying any malfunctions or required repairs promptly.
- Informed manager of duty of significant concerns, broken machines, out-of-order games and problems.
Bartender/Gaming Attendant/Waitress
/Old Noarlunga Hotel
08.2006 - 12.2017
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Manager
Superdeli
08.2004 - 06.2006
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Timeline
Bar/Gaming Attendant/Waitress - Mildura Gateway
01.2018 - Current
Bartender/Gaming Attendant/Waitress - /Old Noarlunga Hotel
08.2006 - 12.2017
Manager - Superdeli
08.2004 - 06.2006