Lee Chen
Hawthorn East,VIC
Summary
Enthusiastic Student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service
Online Consultants
12.2022 - 02.2023
- Provided exceptional customer service, addressing passenger concerns promptly and professionally.
- Operated register to provide great customer service.
- Developed loyal customer base by providing excellent customer service.
Volunteer
Charity Organization
12.2021 - 03.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Intern
HARTPMA (construction)
01.2019 - 03.2019
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Education
Bachelor of Engineering - Chemical Engineering
Monash University
12-2026
Mentone Grammar
Mentone2021
Skills
- Flexible Schedule
- Mandarin Fluency
- Fast Learner
- Customer service and assistance
Certification
- Driver licenses (currently P2, 1 year to full license), have own vehicle.
- Working rights: Permanent resident.
Timeline
Customer Service
Online Consultants
12.2022 - 02.2023
Volunteer
Charity Organization
12.2021 - 03.2022
Intern
HARTPMA (construction)
01.2019 - 03.2019
Bachelor of Engineering - Chemical Engineering
Monash University
Mentone Grammar
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