Lee Anne Borg
Yarragon Community Pharmacy
Traralgon,VIC
16
years of professional experience
Confident,compassionate and willingness to work hard to excel in a position. Reliable and eager, mature with energy and a great attitude. Great personal attributes, flexible, self-motivated, communication and customer skills developed through many years of working in customer service positions. People friendly with a positive outlook on all situations. Motivated individual who engages in expanding knowledge with the aim to help others.
Work History
Pharmacy Assistant
4 Years 6 Months- S3 Certificate
- Taking scripts in and out
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Maintained cleanliness and organization of pharmacy workspace, ensuring compliance with safety standards.
- Processed prescription orders using pharmacy management systems to enhance workflow efficiency.
- Educated customers on medication usage and potential side effects, promoting safe practices.
- Enhanced pharmacy efficiency by accurately stocking shelves and maintaining inventory control..
- Handled sensitive customer information with discretion, ensuring confidentiality of personal data at all times.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
Sales Assistant/Casual Team Member
3 Months- Used POS system to process sales, returns, online orders and gift card activations.
- Check pricing, scanned items, apply discounts to purchase.
- Help customers complete purchases, locate items and join reward programs.
- Manage promotional in-store signage and displays and re-stocked merchandise from storeroom or dressing rooms.
- Greeted customers and help with product questions, selections and purchases.
- Answer product questions with up-to-date knowledge of sales and store promotions.
- Open and close store independently and prepared nightly bank drop for manager.
Pharmacy Assistant
2 Years- S3 Certificate
- Taking scripts in and out (escripts,faxes,etc)
- Liaison with Pharmacists
- Register operation
- NDSS transactions
- Merchandising of stock and checking off deliveries
Cashier
9 Years 1 Month- Cashier register operator
- Interact with customers of all ages
- Set up of all registers for opening of store
Education
Skills
Product knowledge
Point-of-sale system operation
Customer service
Cleaning and sanitizing
Answering customer questions
Pharmacy protocols
Refunds and exchanges
Dealing with situations
Customer Relations
Receiving incoming calls
Timeline
Pharmacy Assistant
Yarragon Community Pharmacy
02.2022 - CurrentRead More
Sales Assistant/Casual Team Member
Noni B
10.2021 - 01.2022Read More
Pharmacy Assistant
Soul Pattinson
08.2019 - 08.2021Read More
Cashier
Woolworths Pty Ltd
06.2010 - 07.2019Read More
Kildare College
Read More
Referees
Yarragon Pharmacy
Jennifer Ellery
0438083680
Woolworths
Debbie Wallace
51225802