Leechelle Reynolds
West Busselton,WA
Summary
Customer Service Professional experienced in enhancing customer experiences through effective communication and empathy. Delivered high-quality service by efficiently managing EFTPOS transactions and maintaining cleanliness standards. Contributed to smooth front-end operations and fostered positive relationships through a dependable, team-oriented approach.
Overview
12
12
years of professional experience
Work History
Cashier
Coles
01.2024 - Current
- Managed money handling and eftpos sales, contributing to accurate financial transactions
- Delivered customer service support at front desk, ensuring positive experiences for customers
- Executed product presentation, enhancing visual appeal and accessibility of merchandise
- Tobacco/ cigarette handling
Housekeeper/ 2IC
Busselton Hilton Garden Inn
Busselton, Western Australia
01.2023 - 09.2025
- Supported housekeeping manager in daily operations
- Monitored cleanliness standards in rooms
- Conducted quality control inspections to ensure guest satisfaction
- Resolved operational challenges effectively
- Restocked cleaning supplies for efficient operations
- Handled cleaning chemicals and equipment safely
- Oversaw waste disposal processes to maintain cleanliness standards to maintain cleanliness
- Prepared bedding in guest rooms to ensure comfort and readiness for guest-ready rooms
Kitchen Hand/ All rounder
The Sugar Chef Patisserie
01.2018 - 01.2024
- Prepared and handled food to ensure quality and safety standards
- Acquired essential barista skills for efficient beverage preparation.
- Provided customer service by assisting clients with inquiries and concerns.
- Rotated products regularly to ensure freshness and compliance with quality standards.
- Executed product rotation and quality checks to maintain freshness and reduce waste
- Maintained site cleanliness and hygiene practices to uphold health regulations
Private cleaning contractor
G&M private residences
01.2015 - 01.2017
- Maintained high standards of hygiene and cleanliness in all work areas
- Managed chemicals and equipment in a safe manner
- Improved communication with customers to enhance service experience
Education
Busselton Senior High School
West Busselton, Western AustraliaSkills
- EFTPOS transactions
- Money handling
- Customer service
- Customer assistance
- Patience and empathy
- Point of sale operation
- Cleaning and sanitizing
- Point-of-sale system operation
Personal Information
Driving License: C Class Drivers License
Police Clearance
Driving License: C Class Drivers License
Transport
Driving License: C Class Drivers License
Timeline
Cashier
Coles
01.2024 - Current
Housekeeper/ 2IC
Busselton Hilton Garden Inn
01.2023 - 09.2025
Kitchen Hand/ All rounder
The Sugar Chef Patisserie
01.2018 - 01.2024
Private cleaning contractor
G&M private residences
01.2015 - 01.2017
Busselton Senior High School