Lei Brett
Perth
Summary
Dynamic professional with extensive experience in customer service and event organization at Caversham House. Proven track record in enhancing guest satisfaction through efficient multitasking and seamless service delivery during high-pressure situations. Strong team collaboration skills ensure operational excellence and timely execution of service.
Overview
5
5
years of professional experience
Work History
Wait Staff Member
Caversham House
12.2024 - Current
- Enhanced customer satisfaction by delivering excellent service in a fast-paced setting.
- Ensured dining area cleanliness and organization, boosting guest comfort and experience.
- Facilitated timely food delivery by effectively collaborating with kitchen staff.
- Streamlined workflow during peak hours to support team efficiency.
- Maximized event guest satisfaction through exceptional service and attention to comfort.
Photobooth, Assistant
Reflect Eventz
03.2022 - 10.2024
- Enhanced guest experiences by engaging and assisting with photo booth usage.
- Ensured operational efficiency of photo booth technology during events.
- Managed prop and supply inventory for seamless event execution.
- Provided prompt technical support, resolving user issues effectively.
- Facilitated smooth setup and breakdown of photo booth equipment at events.
Wait Staff Member
Zaika Indian Cuisine
06.2021 - 09.2022
- Enhanced guest dining experiences through effective menu recommendations.
- Adapted swiftly to dynamic priorities during busy service periods.
- Gathered guest feedback to elevate overall service quality.
- Collaborated with kitchen team for precise order preparation and timely delivery.
- Ensured cleanliness and organization of dining areas and tables.
Education
Hospitality, General-Education -
Indie College
Perth, WA08-2025
Skills
- Strong multitasking
- Efficient organization
- Professional appearance
- Service prioritization
Timeline
Wait Staff Member
Caversham House
12.2024 - Current
Photobooth, Assistant
Reflect Eventz
03.2022 - 10.2024
Wait Staff Member
Zaika Indian Cuisine
06.2021 - 09.2022
Hospitality, General-Education -
Indie College