Leigh Philpot
Nerang,QLD
Summary
Results-oriented leader with a proven track record in retail management and operations. Achieved consecutive double-digit sales growth while optimising team performance and operational processes. Aiming to utilise strategic negotiation and analytical skills to drive success in a senior management position.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Installations / Sales and Performance Manager AU/NZ
Novelty Vending Global
Gold Coast, QLD
2024.01 - 2026.05
- Installed vending machines and provided onsite training for operators.
- Utilised strong verbal skills to engage customers and assess needs.
- Negotiated with shopping centers for strategic machine placement and rental agreements.
- Developed performance improvement plans for operations teams across various locations.
- Analyzed data trends to identify opportunities for increased efficiency and effectiveness.
Maintenance Co-Ordinator
Nutrition Warehouse
2022.06 - 2023.10
- Coordinated maintenance schedules for equipment and facilities across multiple locations.
- Managed inventory of maintenance supplies and ordered necessary materials promptly.
- Assisted in troubleshooting equipment issues to minimise downtime during operations.
- Oversaw vendor relationships for outsourced maintenance services and repairs.
- Communicated effectively with management regarding ongoing maintenance projects and updates.
- Performed preventive maintenance tasks and checked facilities and grounds for issues needing attention.
- Maintained detailed records of maintenance activities, ensuring accuracy and completeness.
- Verified that all relevant documents, such as permits, licenses, and inspection reports, were up-to-date before any work was performed.
Casual Team Member
Liquorland
2022.08 - 2023.07
- Assisted customers in selecting products and answering inquiries.
- Maintained cleanliness and organization of store displays and shelves.
- Processed transactions efficiently using point-of-sale systems.
- Stocked inventory and ensured product availability on shelves.
- Collaborated with team members to enhance customer service experience.
Fulfilment Team Member
Nutrition Warehouse
2021.01 - 2022.06
- Selected products and packaged orders accurately for shipment, ensuring timely delivery to customers.
- Picked and packed pallets for stores, checked off invoices, received stock, and replenished inventory to ensure smooth operations.
- Operated warehouse equipment to facilitate efficient order fulfillment processes.
- Served as relief Warehouse Team Leader during staff shortages, maintaining workflow and team efficiency.
- Maintained cleanliness and organization of work areas to enhance safety standards.
- Assisted in training new team members on operational workflows and safety practices.
Store Manager
Metcash Group, IGA
2018.11 - 2020.12
- During this time, I helped oversee substantial growth in both sales and gross profit (double digit growth in consecutive years).
- I also oversaw and managed multiple departments, including grocery, dairy, freezer, bakery and produce.
- Implemented promotional displays to boost product visibility and sales.
- Ensured compliance with health and safety regulations in store environment.
- Coordinated with suppliers for timely delivery of products and supplies.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
Store Manager
Beer Wine Spirits, Woolworths Limited/ALH Group
2008.03 - 2018.10
- Coordinated rostering, promotional setup, team member coaching and development, recruitment, interviewing, and performance management to enhance store operations.
- Nominated store as pilot location for projects including 1Store POS and Click and Collect, and completed Area Manager relief to support regional leadership.
- I commenced as an Assistant Manager when I joined the company and progressed to a store manager role after four years.
Correspondent
SEN Inside Football
Melbourne
2006.04 - 2017.08
- I wrote numerous articles for Inside Football, as one of their Queensland based correspondents.
- This has included match reviews, player ratings, player interviews and local footy stories.
- During work experience I received a high commendation for my ability to work independently and without supervision.
- Conducted interviews with players, coaches, and industry experts.
- Attended live matches to gather firsthand insights and observations.
- Checked all information to provide reporting with accuracy.
Team Member
Crazy Clark's Discount Variety Stores
1998.10 - 2008.03
- Advanced from casual employee to full-time assistant manager, then store manager, demonstrating leadership growth.
- Coached staff to improve service standards, resulting in enhanced customer satisfaction.
Education
Bachelor of Journalism -
Griffith University
QLD2008-11
High School Diploma -
Lindisfarne Anglican Grammar
Terranora, NSW2000-12
Skills
- Sales growth and negotiation strategies
- Sales trend analysis
- Customer service and presentation
- Retail management and operations
- Warehousing and inventory management
- Financial report analysis
- Budget adherence and time management
- Leadership and team motivation
- People management and networking
- Tech system learning
- Microsoft Office proficiency
- Communication and coaching skills
- Community engagement and player development
Certification
- QLD Responsible Service of Alcohol
- QLD License to Perform High-Risk Work
- QLD Blue Card
- Senior First Aid Certificate
- Gold Level Accredited AFL Coach
Accomplishments
- AFL Queensland Community Volunteer of the Year 2025
Timeline
Installations / Sales and Performance Manager AU/NZ
Novelty Vending Global
2024.01 - 2026.05
Casual Team Member
Liquorland
2022.08 - 2023.07
Maintenance Co-Ordinator
Nutrition Warehouse
2022.06 - 2023.10
Fulfilment Team Member
Nutrition Warehouse
2021.01 - 2022.06
Store Manager
Metcash Group, IGA
2018.11 - 2020.12
Store Manager
Beer Wine Spirits, Woolworths Limited/ALH Group
2008.03 - 2018.10
Correspondent
SEN Inside Football
2006.04 - 2017.08
Team Member
Crazy Clark's Discount Variety Stores
1998.10 - 2008.03
Bachelor of Journalism -
Griffith University
High School Diploma -
Lindisfarne Anglican Grammar