LEILANI SAMUELS
Craigieburn,Australia
Summary
I am a dedicated, reliable, and hardworking professional with going on four years of experience in the workforce. I am seeking part-time or casual employment opportunities where I can apply my skills and strong work ethic. Throughout my career, I have developed confidence and a proven ability to thrive in various work environments. I am adept at collaborating in team settings, as well as taking initiative and working independently to meet goals and contribute to organizational success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Sales Assistant
Ripcurl Melbourne Airport
Melbourne Airport, Australia
05.2024 - 03.2025
- Assisting shoppers in finding products, and ensuring a positive shopping experience
- Answering product inquiries, and offering recommendations based on their needs
- Experience in using POS systems and striving to reach KPI's
- Duties also included restocking shelves maintaining store cleanliness, and ensuring that products are displayed attractively
- Handle sales transactions, process returns or exchanges, manage inventory
- Increased sales by providing exceptional customer service and product knowledge
Food and Beverage Attendant
Airport Retail Enterprises
Melbourne, Australia
08.2023 - 05.2024
- My duties included greeting and seating customers, taking orders, and ensuring accurate and timely delivery of food and beverages
- Replenished supplies and restocked items to maintain a clean and organized work area
- Cross-trained in multiple areas of the restaurant, providing flexibility and allowing for better customer service
- Maintain a high standard of cleanliness and organization throughout the dining area and ensured that all food safety protocols were strictly followed
- Maintaining stock levels, setting up and breaking down service areas
Crew member and Barista
Mcdonalds Melbourne
Northside
06.2021 - 06.2023
- Maintained a clean and organized work area to ensure the safety of both the crew and passengers
- Trained a new crew member on best practices, resulting in improved customer experience
- My role involved greeting and assisting customers, taking orders, and ensuring their satisfaction with a positive and efficient experience.
- As a Barista, I was responsible for preparing and serving a range of high-quality beverages, including coffee, espresso drinks, and other specialty drinks
- I was skilled in operating the coffee equipment, maintaining inventory, and ensuring the coffee station remained organized
Education
Year 12 VCE certificate -
Kolbe Catholic College
Melbourne, Greenvale11.2022
Skills
- Multitasking skills
- Proactive
- Time management skills
- Strong communication skills
- Teamwork and collaboration
- Point of sale
- Customer service
- Cash handling
Certification
- RSA - Victorian Alcohol License Nov 2023
- HLTAID011 - Provide first aid, May 2023
- Ndis worker screening clearance, April 2025
- HLTAID009 - Provide CPR, May 2025
Timeline
Retail Sales Assistant
Ripcurl Melbourne Airport
05.2024 - 03.2025
Food and Beverage Attendant
Airport Retail Enterprises
08.2023 - 05.2024
Crew member and Barista
Mcdonalds Melbourne
06.2021 - 06.2023
Year 12 VCE certificate -
Kolbe Catholic College
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