Leni Andersen

1. Overseeing the day-to-day operations of multiple body corporate schemes

2. Developing and implementing strategic plans and budgets for each scheme

3. Liaising with committee members, owners, and service providers to ensure smooth running of the schemes

4. Managing financial accounts and ensuring compliance with relevant legislation and regulations

5. Conducting regular site inspections and coordinating maintenance and repair works

6. Resolving disputes and conflicts within the body corporate community

7. Keeping up-to-date with changes in legislation and industry best practices

8. Providing guidance and support to junior staff members

9. Representing the body corporate at meetings and events

10. Building and maintaining strong relationships with stakeholders, including committee members, owners, and service providers.

• Prepare and issue notices calling for Committee nominations and motions for the Annual General Meeting
• Prepare and distribute notices of General Meetings and Committee Meetings
• Convene and attend meetings of the Body Corporate
• Record and distribute minutes of meetings
• Generally, deal with inward and outward correspondence of the Body Corporate
• Maintaining a working knowledge of the Body Corporate and Community Management Act 1997
• Workplace and Safety Act, Fire safety Regulations, Dividing Fences Act and other legislation ensuring compliance with the same
• Preparing proposals and motions to be submitted to general meeting
• Convening the first general meeting
• Identifying and advising on developer obligations when handing over a Body Corporate
• Providing a clear channel of communication between owners and the developer
• Preparing books and records
• Procuring insurance including an insurance replacement valuation
• Procuring legislated fire evacuation plans and training and workplace health and safety audits
• Attending and contributing to monthly marketing meetings, working closely with marketing manager to assist in the development, monitoring and analysis of marketing strategies and events
• Prepare a draft budget for each financial year
• Process and care for the records of the Body Corporate
• Maintain the Body Corporate roll and registers and supply information where required
• Keep custody, use, and supervise the use of the Body Corporate seal
• Keep Body Corporate records available for inspection
• Provide, so far as reasonable, general assistance and advice to the Body Corporate and its Committee members in respect to the administration of the common property
• Managing the maintenance of body corporate facilities and essential services by obtaining quotes and scheduling works as required, scheduling essential services reports as necessary and reviews compliance with current legislation
• Make applications and submissions to the Adjudicator as 'required'
• Recommend actions for committee and body corporate to ensure compliance with the Act

1. Leading and managing a team of body corporate managers and support staff

2. Setting clear goals and objectives for team members and providing guidance and support to help them achieve their targets

3. Monitoring and evaluating team performance, providing feedback and coaching as needed

4. Ensuring compliance with relevant legislation and regulations in the management of body corporate schemes

5. Allocating resources and delegating tasks effectively to ensure efficient operation of the team

6. Conducting regular team meetings to keep members informed and motivated

7. Fostering a positive and collaborative team culture, promoting teamwork and professional development

8. Handling escalated issues and resolving conflicts within the team

9. Keeping up-to-date with industry trends and best practices to continuously improve team performance

10. Representing the team at meetings with clients, stakeholders, and senior management.

• Prepare and issue notices calling for Committee nominations and motions for the Annual General Meeting
• Prepare and distribute notices of General Meetings and Committee Meetings
• Convene and attend meetings of the Body Corporate
• Record and distribute minutes of meetings
• Generally, deal with inward and outward correspondence of the Body Corporate
• Maintaining a working knowledge of the Body Corporate and Community Management Act 1997
• Workplace and Safety Act, Fire safety Regulations, Dividing Fences Act and other legislation ensuring compliance with the same
• Preparing proposals and motions to be submitted to general meeting
• Convening the first general meeting
• Identifying and advising on developer obligations when handing over a Body Corporate
• Providing a clear channel of communication between owners and the developer
• Preparing books and records
• Procuring insurance including an insurance replacement valuation
• Procuring legislated fire evacuation plans and training and workplace health and safety audits
• Attending and contributing to monthly marketing meetings, working closely with marketing manager to assist in the development, monitoring and analysis of marketing strategies and events
• Prepare a draft budget for each financial year
• Process and care for the records of the Body Corporate
• Maintain the Body Corporate roll and registers and supply information where required
• Keep custody, use, and supervise the use of the Body Corporate seal
• Keep Body Corporate records available for inspection
• Provide, so far as reasonable, general assistance and advice to the Body Corporate and its Committee members in respect to the administration of the common property
• Managing the maintenance of body corporate facilities and essential services by obtaining quotes and scheduling works as required, scheduling essential services reports as necessary and reviews compliance with current legislation
• Make applications and submissions to the Adjudicator as 'required'
• Recommend actions for committee and body corporate to ensure compliance with the Act

• Prepare and issue notices calling for Committee nominations and motions for the Annual General Meeting
• Prepare and distribute notices of General Meetings and Committee Meetings
• Convene and attend meetings of the Body Corporate
• Record and distribute minutes of meetings
• Generally, deal with inward and outward correspondence of the Body Corporate
• Maintaining a working knowledge of the Body Corporate and Community Management Act 1997
• Workplace and Safety Act, Fire safety Regulations, Dividing Fences Act and other legislation ensuring compliance with the same
• Working with developers and solicitors to set up residential, commercial, retail, industrial and mixed-use schemes
• Additional Responsibilities; Business Development
• Following up leads and referrals
• Preparing proposals and motions to be submitted to general meeting
• Convening the first general meeting
• Identifying and advising on developer obligations when handing over a Body Corporate
• Providing a clear channel of communication between owners and the developer
• Liaising with developers and solicitors to set up residential, commercial, retail, industrial and mixed-use schemes
• Preparing books and records
• Procuring insurance including an insurance replacement valuation
• Procuring legislated fire evacuation plans and training and workplace health and safety audits
• Attending and contributing to monthly marketing meetings, working closely with marketing manager to assist in the development, monitoring and analysis of marketing strategies and events
• Participating in business development functions to prospect for new clients by networking, advertising and other means of generating interest from potential clients to improve Archers market position in financial growth
• Building key customer relationships, negotiating and closing business deals while maintaining extensive knowledge of current market conditions
• Prepare a draft budget for each financial year
• Process and care for the records of the Body Corporate
• Maintain the Body Corporate roll and registers and supply information where required
• Effect insurances on behalf of the Body Corporate
• Administering insurance, dealing with brokers and directly with insurance companies as necessary to obtain the most effective and economical coverage
• Submitting claims, scheduling repair work and processing claims paperwork
• Provide, so far as reasonable, general assistance and advice to the Body Corporate and its Committee members in respect to the administration of the common property
• Managing the maintenance of body corporate facilities and essential services by obtaining quotes and scheduling works as required, scheduling essential services reports as necessary and reviews compliance with current legislation

• Prepare and issue notices calling for Committee nominations and motions for the Annual General Meeting
• Prepare and distribute notices of General Meetings and Committee Meetings
• Convene and attend meetings of the Body Corporate
• Record and distribute minutes of meetings
• Generally deal with inward and outward correspondence of the Body Corporate
• Maintaining a working knowledge of the Body Corporate and Community Management Act 1997, Workplace and Safety Act, Fire safety Regulations, Dividing Fences Act and other legislation ensuring compliance with the same
• Liaising with developers and solicitors to set up residential, commercial, retail, industrial and mixed-use schemes
• Open, maintain and operate a bank account in the name of a Body Corporate
• Prepare a statement of accounts for each financial year
• Prepare a draft budget for each financial year
• Prepare and issue levy contribution notices to lot owners
• Prepare periodic accounts of the Body Corporate
• Process levy payments received and process and pay accounts of the Body Corporate
• Process and file a monthly bank statement reconciliation report
• Process and care for the records of the Body Corporate
• Maintain the Body Corporate roll and registers and supply information where required
• Effect insurances on behalf of the Body Corporate
• Administering insurance, dealing with brokers and directly with insurance companies as necessary to obtain the most effective and economical coverage
• Submitting claims, scheduling repair work and processing claims paperwork
• Keep custody, use, and supervise the use of the Body Corporate seal
• Keep Body Corporate records available for inspection
• Provide, so far as reasonable, general assistance and advice to the Body Corporate and its Committee members in respect to the administration of the common property
• Managing the maintenance of body corporate facilities and essential services by obtaining quotes and scheduling works as required, scheduling essential services reports as necessary and reviews compliance with current legislation

• To keep properties occupied with qualified tenants through advertising
• Lead follow up and property showings for prospective tenants
• To develop rental agreements, select qualified tenants, collect deposits and rents
• Enforce terms of rental agreements
• Resolve tenant complaints and oversee eviction proceedings if necessary
• To schedule maintenance and repair
• To quickly resolve emergency maintenance
• To keep an open dialogue with property owners on vacancies, tenants, physical condition of property, and financial issues
• Collection of rent and maintaining arrears
• Conducting entry and exit condition reports
• Prepare and conduct Rental Appraisals
• Prospecting and negotiating new business
• End of Month Accounting
• Managing a Portfolio of 213 with continuing growth

• To keep properties occupied with qualified tenants through advertising
• Lead follow up and property showings for prospective tenants
• To develop rental agreements, select qualified tenants, collect deposits and rents
• Enforce terms of rental agreements
• Resolve tenant complaints and oversee eviction proceedings if necessary
• To schedule maintenance and repair
• To regularly inspect property to ensure it is in good working order
• To quickly resolve emergency maintenance
• To keep an open dialogue with property owners on vacancies, tenants, physical condition of property, and financial issues
• Collection of rent and maintaining arrears
• Conducting entry and exit condition reports
• Rental Appraisals
• Meeting at properties with valuers, maintenance workers and owners when necessary
• Managing a Portfolio of 200 properties

• To keep properties occupied with qualified tenants through advertising
• Lead follow up and property showings for prospective tenants
• To develop rental agreements, select qualified tenants, collect deposits and rents
• Enforce terms of rental agreements
• Resolve tenant complaints and oversee eviction proceedings if necessary
• To schedule maintenance and repair
• To regularly inspect property to ensure it is in good working order
• To quickly resolve emergency maintenance
• To keep an open dialogue with property owners on vacancies, tenants, physical condition of property, and financial issues
• Collection of rent and maintaining arrears
• Conducting entry and exit condition reports
• Rental Appraisals
• Meeting at properties with valuers, maintenance workers and owners when necessary
• Managing a Portfolio of 150 properties

• Managing and motivating a team to increase sales and ensure efficiency
• Managing stock levels and making key decisions about stock control
• Analysing sales figures and forecasting future sales volumes to maximize profits
• Analysing and interpreting trends to facilitate planning
• Using information technology to record sales figures, for data analysis and forward planning
• Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development
• Ensuring standards for quality, customer service and health and safety are met
• Resolving health and safety, legal and security issues
• Responding to customer complaints and comments
• Promoting the organization locally by liaising with local schools, newspapers and the community in general
• Organizing special promotions, displays and events
• Attending and chairing meetings
• Updating colleagues on business performance, new initiatives and other pertinent issues
• Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues
• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
• Initiating changes to improve the business, e.g
• Revising opening hours to ensure the store can compete effectively in the local market
• Dealing with sales events, as and when required