Summary
Overview
Work History
Education
Skills
Mandatory Department of Education Training
NDIS Training
Checks
Certification
Four wheel driving
Timeline
Generic

Leonie Crick

Maitland,NSW

Summary

I am an experienced and compassionate Disability Support Worker dedicated to enhancing the quality of life for individuals with disabilities. My background includes providing personalized care, assisting with daily living activities, and advocating for participants rights and needs. I have a strong ability to build trusting relationships and create supportive environments that promote independence and social inclusion. With excellent communication skills and a commitment to empowering others, I am well-equipped to coordinate services and connect participants with valuable resources. I am excited about the opportunity to contribute to your team and make a positive impact in the lives of those I support.

Overview

24
24
years of professional experience
1
1
Certification

Work History

School Learning Support Officer

Hunter River Community School
01.2024 - Current
  • Providing support and assisting students in all
    aspects of health and education needs, following their Individual Learning Plans, Behaviour Support Plans, and Health Care Plans.
  • I work collaboratively with my teacher to support our students, whether in the classroom assisting students individually or within small group tasks, out in
    the community, personal care, self-regulation, mealtimes, outside on the playground during recess and lunchtime play, and during transport times in
    the morning and afternoon.

Disability Support Worker

Maitland Community Services
01.2022 - 01.2024
  • Promoting the well-being, independence, and inclusion of individuals with disabilities.
  • Providing tailored support, advocacy, and guidance to help participants navigate various aspects of their lives, including education, employment, and social integration.

Disability Support Worker

Leapfrog / LiveBetter / Inside Out Assist
01.2017 - 01.2024
  • Advocated fiercely on behalf of clients when necessary to ensure their rights were respected in various settings such as education or healthcare environments.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Field Technician

All Fired Up Fire Protection Services
01.2015 - 01.2017
  • Identified potential problems and prevented equipment failure through performing regular equipment inspections.
  • Prepared and submitted reports to document work performed and provide progress updates to management.
  • Delivered high-quality work by diligently following standard operating procedures.
  • Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.

Compliance Coordinator

Fairhaven Disability Services
01.2013 - 01.2015
  • Provided training to employees on essential compliance topics, increasing overall awareness and understanding.
  • Stayed current on emerging regulatory changes, ensuring timely updates to internal policies and procedures.
  • Served as liaison between management and staff on matters related to ethics, integrity, and compliance concerns or inquiries.
  • Assisted in the successful completion of external audits through diligent preparation and organization of required documentation.
  • Reduced risk exposure by conducting regular risk assessments and implementing mitigation strategies.
  • Collaborated with cross-functional teams to address any identified compliance issues promptly.
  • Educated employees by conducting compliance training programs and issuing periodic communications to refresh knowledge of compliant work practices.
  • Maintained effective working relationships with regulatory authorities, suppliers and customers.

Supervisor/ Support Worker

Fairhaven Disability Services
01.2001 - 01.2013
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.

Education

Demystifying ISO 9001 -

11.2014

GMP and Food Safety Awareness -

06.2014

Management Systems Internal Auditor -

05.2014

Diploma in Community Services -

01.2011

WorkCover NSW Course in OHS Consultation -

09.2008

Certificate IV Business (Frontline Management) -

Central Coast Community College
Ourimbah NSW
08.2003

Cert III in Community Services (Disability Work) -

08.2002

Skills

  • Daily living assistance
  • Housekeeping and meal preparation
  • Personal Care
  • Independent Living Support
  • Disability Awareness
  • Client Confidentiality
  • Recreational Activities
  • Housekeeping skills
  • Feeding Assistance
  • Social Skills Development
  • Transportation Assistance
  • Lifestyle Support

Mandatory Department of Education Training

  • Code of Ethics and Conduct (PSC), 09/10/24
  • Welcome and Orientation Module, 07/17/24
  • Sexual harassment prevention training, 07/17/24
  • Work health and safety (WHS) induction, 08/13/24
  • Public interest disclosures (PIDs) - reporting serious wrongdoing, 08/13/24
  • Fraud and Corruption Control, 08/13/24
  • E-Emergency Care, 08/13/24
  • Data Breach Response Plan - Reporting Data Breaches, 08/13/24
  • Cyber Security training – all staff, 08/13/24
  • Code of Conduct Online, 08/13/24
  • Child Protection Update 2024, 08/13/24
  • Child Protection Awareness Induction Training, 08/13/24
  • Anti-Racism Policy Training, 08/13/24
  • Anaphylaxis for teaching and administrative staff, 08/13/24
  • Aboriginal Cultural Education – Let’s take the first step together, 08/13/24

NDIS Training

  • Quality, Safety and You NDIS Worker Orientation, 05/05/22
  • Supporting Effective Communication, 08/08/22
  • New Worker NDIS Induction, 08/16/22
  • Supporting Safe and Enjoyable Meals, 08/00/22
  • Adapting to the NDIS, 09/18/24
  • Asthma Management, 06/29/23
  • Bowel Care, 07/20/23
  • Bullying Awareness for Workers, 05/31/23
  • Business Writing Skills, 07/18/23
  • Catheter Care, 05/31/23
  • Food Safety for Disability Support Workers, 06/27/23
  • Impairment In the Disability Sector, 06/28/23
  • Leading Work Health & Safety in the Disability Sector, 06/17/23
  • Managing Diabetes, 06/29/23
  • Medication Management, 09/10/24
  • Severe Dysphagia Management, 06/28/23
  • Adapting to the NDIS, 09/08/24
  • Enteral Feeding Management Refresher, 09/18/24
  • Manual Handling for Disability Support Worker, 09/18/24

Checks

WWC1382308E, 06/14/27

NDIS Worker Check Clearance 85701167, 04/08/26


Certification


  • NSW Driver's License
  • HLTAID011 Provide First Aid, 08/22/25
  • HLTAID009 Provide Cardiopulmonary Resuscitation, 02/26/25
  • HLTAID010 Provide Basic Emergency Life Support, 08/22/25
  • Quality, Safety and You NDIS Worker Orientation 05/05/2022
  • Supporting Effective Communication 08/08/2022
  • New Worker NDIS Induction 16/08/2022
  • Supporting Safe and Enjoyable Meals 0/08/2022
  • Adapting to the NDIS 18/09/2024
  • Asthma Management 29/06/2023
  • Bowel Care 20/07/2023
  • Bullying Awareness for Workers 31/05/2023
  • Business Writing Skills 18/07/202
  • Catheter Care 31/05/2023
  • Food Safety for Disability Support Workers 27/06/2023
  • Impairment In the Disability Sector 28/06/2023
  • Leading Work Health & Safety in the Disability Sector 17/06/2023
  • Managing Diabetes 29/06/2023
  • Medication Management 10/09/2024
  • Severe Dysphagia Management 28/06/2023
  • Adapting to the NDIS 08/09/2024
  • Enteral Feeding Management Refresher 18/09/2024

Four wheel driving

As a passionate four-wheel enthusiast, I have a deep appreciation for off-roading, vehicle performance, and outdoor adventures. I actively engage in exploring various terrains, from rugged trails to sandy dunes, and enjoy modifying vehicles to enhance their capabilities. My experience includes participating in community events, sharing knowledge about vehicle maintenance, and connecting with fellow enthusiasts. I thrive on the thrill of adventure and the camaraderie of the four-wheel community, always eager to learn and share tips on best practices for safe and enjoyable experiences.

Timeline

School Learning Support Officer

Hunter River Community School
01.2024 - Current

Disability Support Worker

Maitland Community Services
01.2022 - 01.2024

Disability Support Worker

Leapfrog / LiveBetter / Inside Out Assist
01.2017 - 01.2024

Field Technician

All Fired Up Fire Protection Services
01.2015 - 01.2017

Compliance Coordinator

Fairhaven Disability Services
01.2013 - 01.2015

Supervisor/ Support Worker

Fairhaven Disability Services
01.2001 - 01.2013

Demystifying ISO 9001 -

GMP and Food Safety Awareness -

Management Systems Internal Auditor -

Diploma in Community Services -

WorkCover NSW Course in OHS Consultation -

Certificate IV Business (Frontline Management) -

Central Coast Community College

Cert III in Community Services (Disability Work) -

Leonie Crick