Leonie Smith
Armadale,WA
Summary
I am honest, reliable and hard-working, I have excellent attendance records and am willing and available to work any hours and days. I work well in a team environment as well as on my own and am always keen to learn and up skill myself. I hold an RSA certificate as well as previous experience serving in Sports Clubs and Returned Services Clubs and Taverns which also included TABs and Gaming machines. I worked for 10 years+ in the Banking/Postal industry (ANZ/Postbank) in New Zealand and have good knowledge of cash handling/balancing/reconciling/eftpos transactions.
Overview
12
12
years of professional experience
Work History
Cafe All-rounder
Caffissimo Market City
Canning Vale, WA
04.2016 - 03.2017
- Cooking and preparing breakfast meals, burgers, toasted sandwiches, rolls, cold sandwiches and fried food.
- Counter service including coffee making.
- Maintaining a hygienic work area.
- Meeting and greeting customers.
- Maintained kitchen work areas, equipment, and utensils in clean and orderly condition
- Monitored food preparation and serving techniques to ensure that proper procedures were followed
Community Aged Care Worker
Astley Care Inc.
Gosnells, WA
07.2018 - 05.2024
- Assisted clients with daily living activities, ensuring comfort and dignity.
- Provided emotional support and companionship to enhance client well-being.
- Administered medications as per care plans, maintaining compliance with safety standards.
- Collaborated with healthcare professionals to develop personalized care strategies.
- Implemented safety protocols to safeguard clients against potential hazards.
- Monitored client health and reported changes or concerns to appropriate healthcare professionals in a timely manner.
- Developed tailored care plans for clients, ensuring their physical, emotional, and social needs were met.
- Managed medication administration for clients, ensuring accurate dosages and adherence to prescribed schedules.
Admin/Receptionist
Kalamunda fencing & Gatemakers
Perth, WA
12.2014 - 04.2015
- Telephone and customer enquiries - Invoicing, batching, processing customer receipts and payments.
- Preparation of weekly banking.
- Daily inward and outward mail.
- Taking customer orders accurately and timely.
- Meet and greet all new and existing customers.
- Maintaining clean and tidy work area.
- Working both independently and in a team.
- Accomplishments Excellent rapport with management and staff.
- Reaching daily targets with new and existing customers.
Merchandiser
Arnott's New Zealand Limited
Auckland, Auckland
06.2012 - 07.2014
- Answered customer questions regarding store merchandise, department information and pricing.
- Organized store merchandise racks by size, style and color.
- Led merchandise selection, pricing, planning and marketing.
- Ran markdown reports, managed store replenishment and analyzed buying reports.
- Created visual marketing and styled window displays.
- Assembled promotional displays, including quarter and full-size point of purchase displays.
- Conferred with store managers to obtain information about customer needs and preferences.
- Interviewed and worked closely with vendors to acquire and develop desired products.
- Completed stock orders and managed inventory levels.
Education
High School Diploma -
Western Heights High School
Rotorua, New Zealand.1975
Skills
- Neat and clean in appearance
- On time and reliable
- Personable and affable
- Proficient in customer service
- Weekend availability
- Willing to work late hours
- Works well as part of a team
- Excellent multi-tasker
- Clear oral/written communication
- Customer and client relations
- Maintain clean working environment
- Always willing to help and communicate with others
- Excellent attendance record
Timeline
Community Aged Care Worker
Astley Care Inc.
07.2018 - 05.2024
Cafe All-rounder
Caffissimo Market City
04.2016 - 03.2017
Admin/Receptionist
Kalamunda fencing & Gatemakers
12.2014 - 04.2015
Merchandiser
Arnott's New Zealand Limited
06.2012 - 07.2014
High School Diploma -
Western Heights High School