Levi Dean
Charters Towers
Summary
Dynamic Gaming Bartender with proven adaptability and expertise in upselling strategies, showcased at White Horse Tavern. Excelled in engaging customers, enhancing revenue through innovative promotions, and maintaining high standards of professionalism. Achieved exceptional customer satisfaction by leveraging team-building skills and a deep understanding of responsible alcohol service.
Developed exceptional customer service and multitasking abilities in high-energy, interactive environment. Cultivated skills in communication and teamwork, excelling in creating positive guest experiences. Seeking to transition these competencies into new, dynamic role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Gaming Bartender/Bottle Shop Attendant
White Horse Tavern
10.2024 - 02.2025
- Collaborated with fellow bartenders to ensure smooth operations during peak hours, resulting in exceptional customer satisfaction.
- Worked closely with management to develop strategies for increasing foot traffic during slower periods, leading to improved overall profits.
- Demonstrated versatility by covering various roles within the establishment as needed, including 'Glassy, Security, Bartender, Gaming Attendant' .
- Regularly exceeded sales targets by up-selling high-margin items and suggesting additional products or services related to customer interests.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Used in-store system to locate inventory and place special orders for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Recommended complementary purchases to customers, increasing revenue.
- Helped managers with daily checklists and last-minute requirements.
Gaming Bartender
The Rix Hotel Motel
04.2024 - 09.2024
- Participated in ongoing training sessions to continually refine bartending skills and industry knowledge, enhancing overall performance.
- Contributed to a positive workplace culture by consistently demonstrating professionalism, teamwork, and enthusiasm for both bartending and gaming industries.
- Maintained a strong knowledge of gaming consoles, accessories, and software available for use within the establishment, providing accurate information to customers as needed.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Upheld strict regulations for safe alcohol service and food safety.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
Gaming Bartender
Waverley Hotel
02.2023 - 08.2023
- Collaborated with fellow bartenders to ensure smooth operations during peak hours, resulting in exceptional customer satisfaction.
- Assisted with event planning for gaming tournaments, contributing to successful experiences for both participants and spectators.
- Increased bar revenue by creating engaging promotions and events tailored to the gaming community.
- Assisted with inventorying beverage stock and bar supplies.
Education
High School Diploma -
State High School
Charters Towers, QLD11-2022
Skills
- Engaging Customers
- Adaptability
- Responsible alcohol service
- Menu development
- Upselling strategies
- Cash handling
- Issue resolution
- Physical stamina
- Opening and closing procedures
- Professionalism
- Health and safety compliance
- Team building
Certification
- First Aid Certification
- Provide Responsible Gaming Service (RSG)
- Provide Responsible Service of Alcohol (RSA)
Timeline
Gaming Bartender/Bottle Shop Attendant
White Horse Tavern
10.2024 - 02.2025
Gaming Bartender
The Rix Hotel Motel
04.2024 - 09.2024
Gaming Bartender
Waverley Hotel
02.2023 - 08.2023
- First Aid Certification
- Provide Responsible Gaming Service (RSG)
- Provide Responsible Service of Alcohol (RSA)
High School Diploma -
State High School
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