Lewis Dynan

Woolworths Supermarket

07.2008 - Current

Balanced multiple tasks simultaneously during peak times without compromising quality of service or accuracy in transactions.
Boosted customer satisfaction by providing personalized assistance and product recommendations.
Resolved customer complaints and issues in a professional manner to maintain positive relationships.
Handled cash transactions accurately and efficiently at the point of sale, minimizing errors and discrepancies.
Achieved sales targets by effectively promoting store products and upselling items when appropriate.
Assisted customers with prompt and polite support .
Provided exceptional customer service by promptly addressing inquiries and fulfilling requests for assistance.
Assisted with inventory management, ensuring accurate tracking and timely replenishment of stock.
Assisted in training new employees on store policies, procedures, and best practices for success in their roles.
Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
Participated in regular staff meetings to discuss performance metrics, identify areas for improvement, share successes and brainstorm solutions.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.