Lia Fonseca
Perth,WA
Summary
Dynamic and adaptable, with extensive experience in customer service and workplace safety. I strive to achieve passenger satisfaction and whislt ensuring a secure environment. Strong teamwork and problem-solving skills, effectively collaborating with crew members to manage inflight operations and emergencies.
Overview
6
6
years of professional experience
Work History
Cabin Crew Member
Network Aviaition
Perth, WA
02.2024 - Current
- Conduct security checks, preflight and post-flight
- Conduct safety demonstrations
- Serve food and drinks
- Handle safety and medical emergencies
- Boarding and disembarking passengers
- Responding to passenger requests
- Maintain cabin cleanliness
- Collaborating with other crew members including pilots
- Monitor passengers inflight
- Recieved a 'Safety Guardian Award' in 2024
Offsider
Perth Pool Boarding and Temp Fence Hire
Perth, WA
01.2020 - Current
- Lifting and transporting heavy driveway protection boards
- working safely and adhering to construction site safety regulations
- working around pools with other onsite tradesmen
- engaging with clients to meet their needs
- Assisted with setting up and taking down various equipment.
- casually for family business
Team Member
Coles supermarket
Bassendean, WA
10.2021 - 12.2023
- Maintained high levels of workplace cleanliness around equipment and food to enhance safety
- Adhered to customer requests about food
- Developed positive customer relationships through friendly greeting and excellent service.
- Operating a meat slicer and kitchen tools
- Contributed to team safety by removing safety hazards and keeping areas neat and well-stocked.
- Assisted newly hired team members
Stock Runner
Event Services Australia
Perth, WA
09.2023 - 10.2023
- Transferred supplies and ingredients between storage and kitchen areas by buggy
- Handled various errands for management.
- Organized the storeroom to ensure a safe working environment
- Seasonal at the Perth Royal Show
Team Member
City Beach DFO
Redcliffe, WA
11.2022 - 03.2023
- Greeted customers
- worked fast to complete tasks including restocking, rearranging the store, returning items to shelves
- Seasonal
Team Member
Charlies Fresh Food
Morley, WA
08.2019 - 12.2021
- Developed positive customer relationships through friendly greeting and excellent service.
- Handled cash at the checkout
- Was responsible for opening and closing the till
- Restocked every area of the store
- Trained new team members
- maintained high standard of cleanliness
- Built and maintained working relationships with peers and upper management.
Education
Bachelor of Science - Environmental Management
University of Western Australia
Perth, WA10-2026
Diploma
Chisholm Catholic College
Bedford, WA10.2023
Skills
- Computer Skills
- Adaptive
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Workplace Safety
- Time management
Additional Information
- Black Belt in traditional Tae Kwon Do (held since Dec '23)
- 150 hours of community service in HS
- I have a strong swimming capability having completed all levels and done Surf Life saving
Timeline
Cabin Crew Member
Network Aviaition
02.2024 - Current
Stock Runner
Event Services Australia
09.2023 - 10.2023
Team Member
City Beach DFO
11.2022 - 03.2023
Team Member
Coles supermarket
10.2021 - 12.2023
Offsider
Perth Pool Boarding and Temp Fence Hire
01.2020 - Current
Team Member
Charlies Fresh Food
08.2019 - 12.2021
Bachelor of Science - Environmental Management
University of Western Australia
Diploma
Chisholm Catholic College
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