Liam Deverix
Cremorne,VIC
Summary
An experienced hospitality professional skilled in managing and working in fast-paced settings with resilience and adaptability. Known for delivering exceptional customer service and fostering positive team dynamics. Dedicated to expanding knowledge and skills through proactive learning. Always showing eagerness and willingness to learn and be better.
Overview
8
8
years of professional experience
Work History
Cafe Allrounder
My Oh My Espresso
Richmond, Vic
08.2018 - Current
- Hired into full-time position, contributing across all operational areas of store.
- Delivered warm, friendly customer service in a fast-paced environment, prioritizing time management.
- Executed roles as barista, waiter, host, and bar staff, ensuring consistent customer experiences.
- Completed Code Black specialty coffee training to enhance knowledge of roasting processes.
- Delivered high-quality coffee by leveraging expertise from training and customer feedback.
- Provided high-quality coffee by applying expertise gained from training and customer feedback.r
Bartender & Waiter
Waygood
Richmond, Vic
08.2025 - 01.2026
- Adapted to new service style in semi-formal dining environment.
- Collaborated with kitchen staff to understand weekly menu items and dietary risks.
- Engaged customers to determine wine and food preferences, enhancing overall dining experience.
- Expanded wine knowledge, learning to better serve wine pairings across a more diverse customer palate
- Prepared and served a variety of cocktails and beverages to customers including specialty drinks
Cafe Supervisor
Zoobibi
Hawthorne, Vic
12.2024 - 06.2025
- Trained staff in cafe and retail service, including packing and shipping online orders and general customer service
- Managed customer inquiries and complaints as the primary contact, delivering timely responses.
- Oversaw onboarding and hiring processes for new employees
- Acted as the main communication between staff and store owner
- Supported staff development by addressing concerns and providing assistance.
- Managed stock ordering and daily management
- Maintained efficient workflow while promoting a safe and warm environment for all
Barista
Pickle In The Middle
Unley, Sa
05.2024 - 12.2024
- Working on coffee solo, managing 3-4 kilograms of baked goods in a small café setup.
- Gained experience in order prioritization between takeaway, dine-in, and online pre-orders.
- Worked across 2 venues, adapting to different machine setups and product availability.
- Flexed service and display of baked goods to enhance customer experience and satisfaction.
Cafe Manager
Cafe Va Bene
Campbelltown, Sa
01.2024 - 05.2024
- Managed all production areas, including bar, FOH, pizza bar, and kitchen.
- Oversaw a diverse crew addressing individual needs to enhance employee satisfaction.
- Maintained store consistency through three daily quality checks to maintain product standards throughout shifts.
- Ensured safe and responsible alcohol handling as a bartender
Stock & Statistics Manager
McDonald's
Tea Tree Plaza, Sa
02.2018 - 01.2024
- Received multiple promotions, each time assuming a larger role with increased responsibilities.
- Gained expertise in store labor management, finance, and inventory ordering to optimize operations.
- Tracked high-loss variables to identify trends and improve profitability.
- Assigned tasks based on individual employee strengths to maximize efficiency during peak hours.
- Experienced across multiple stores, adapting to diverse customer bases and service expectations.
Education
High School Diploma -
Kings Baptist Grammar School
Sa12-2021
Skills
- Customer service
- Quality control
- Stock management
- Team collaboration
- Time management
- Problem solving
- Effective communication
Timeline
Bartender & Waiter
Waygood
08.2025 - 01.2026
Cafe Supervisor
Zoobibi
12.2024 - 06.2025
Barista
Pickle In The Middle
05.2024 - 12.2024
Cafe Manager
Cafe Va Bene
01.2024 - 05.2024
Cafe Allrounder
My Oh My Espresso
08.2018 - Current
Stock & Statistics Manager
McDonald's
02.2018 - 01.2024
High School Diploma -
Kings Baptist Grammar School