Summary
Overview
Work History
Education
Skills
Certifications
Languages
Timeline
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Liana Damjanovic

Liana Damjanovic

Sydney,NSW

Summary

A highly ambitious and dedicated individual, with an extensive background in customer service, sales, marketing and health. I have lived abroad in the United Kingdom, allowing me to further pursue networking opportunities and become culturally diverse. It has made me flexible, adaptive to change and equipped me with an excellent work ethic and creative approach to all tasks.

Overview

4
4
years of professional experience

Work History

Events Staff

Moore Park Golf Club
Moore Park, NSW
08.2023 - Current
  • Coordinated catering services including food preparation, delivery, setup, and cleanup activities.
  • Collaborated closely with vendors to ensure a successful execution of the event plan.
  • Responded quickly and professionally to any issues that arose during events.

Receptionist

The Trafalgar St James
London, United Kingdom
12.2022 - 05.2023
  • Greeted visitors and provided them with assistance.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Provided excellent customer service at all times while interacting with both internal and external customers.

Sales Receptionist

UFC GYM
Gregory Hills, NSW
06.2021 - 11.2022
  • Greeted customers and provided them with information regarding the products and services.
  • Dealt with customer queries both in person and over the phone, providing accurate advice.
  • Managed incoming emails, faxes and post related to sales enquiries.
  • Organised promotional events such as product launches and exhibitions

Manager in Training

KFC
Sydney, NSW
09.2020 - 06.2021
  • Developed and implemented training plans for new employees.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Education

Bachelor of Business (Marketing)

University Of Technology Sydney
Ultimo, NSW
12-2026

Skills

  • Excellent Customer Service
  • Self Motivated
  • Advanced Communication
  • Effective Multitasking
  • Sales Experience
  • Collaborative and Sociable

Certifications

  • Certificate III and IV in Personal Training
  • First Aid and CPR
  • RSA and RCG
  • Working With Children's Check

Languages

Croatian
Full Professional

Timeline

Events Staff

Moore Park Golf Club
08.2023 - Current

Receptionist

The Trafalgar St James
12.2022 - 05.2023

Sales Receptionist

UFC GYM
06.2021 - 11.2022

Manager in Training

KFC
09.2020 - 06.2021

Bachelor of Business (Marketing)

University Of Technology Sydney

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Liana Damjanovic