Liana Holton
Sydney,NSW
Summary
Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
11
11
years of professional experience
Work History
National Rostering Coordinator
Danny Met Sally
04.2023 - Current
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Entered data, generated reports, and produced tracking documents.
Membership Consultant and Receptionist
Infinity Gym Sports & Health
01.2022 - 12.2022
- Helped customers navigate choices between services with support for questions such as terms, pricing and availability.
- Resolved issues efficiently and enhanced customer satisfaction ratings.
- Assessed client needs to determine and suggest relevant product solutions in alignment with client budgets and schedules.
- Carried out day-to-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Booked between 2 - 5 appointments a day
Administrative Assistant
Home Affordability Solutions
08.2020 - 08.2021
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Worked with little to no supervision on a work-from-home basis.
Aged Carer and Assistant Rostering Coordinator
Anglicare
02.2018 - 03.2020
- Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
- Remained alert to problems or health issues of clients and competently responded.
- Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Assisted in rostering, replacing and filling shifts for the rostering coordinator.
- Assisted receptionist in documentation and communication of over 5 villages
- Fast-paced working environment which required quick problem solving and organisation
Cashier
Woolworths Ltd.
02.2014 - 12.2017
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
Education
Bachelor of Health Sciences - Nutrition And Dietetic Medicine
Endeavour College of Natural Health
Sydney, NSWHigh School Diploma -
Cherrybrook Technology High School
Sydney, NSW09.2017
Skills
- Teamwork
- Customer Service
- Organisation skills
- Communication (written & verbal)
- Problem-solving
- Time management
- Multi-lingual
Timeline
National Rostering Coordinator
Danny Met Sally
04.2023 - Current
Membership Consultant and Receptionist
Infinity Gym Sports & Health
01.2022 - 12.2022
Administrative Assistant
Home Affordability Solutions
08.2020 - 08.2021
Aged Carer and Assistant Rostering Coordinator
Anglicare
02.2018 - 03.2020
Cashier
Woolworths Ltd.
02.2014 - 12.2017
Bachelor of Health Sciences - Nutrition And Dietetic Medicine
Endeavour College of Natural Health
High School Diploma -
Cherrybrook Technology High School
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