Lidia Laulau
Cairns,QLD
Summary
Experienced in bar gaming operations with a focus on providing outstanding customer service. With experience in medial and civil areas. Background includes maintaining high level of customer experience, managing cash transactions while enforcing proper health and safety. Strengths include strong interpersonal skills, problem-solving abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bar/Gaming Attendant
Trinity Beach Sports Club
Cairns, QLD
03.2024 - Current
- Serving customers.
- Providing assistance to customers with gaming-related inquiries.
- Restock skills.
- Data entry with reception work.
- answering phone calls
Certified Nursing Assistant In Training
Bolton Clarke
Gold Coast , QLD
02.2023 - 06.2025
- Helped create a safe environment for patients by following infection control practices.
- Recorded vital signs, including temperature, pulse, respiration rate and blood pressure.
- Provided assistance with ambulation using appropriate safety techniques.
- Provided emotional support to patients and their families during difficult times.
- Assisted patients with activities of daily living such as bathing, dressing, grooming and transferring.
Cafe Worker
Beach house café
Palm Cove , QLD
01.2024 - 03.2024
- Received payment from customers, processed credit card transactions, and issued change or receipts.
- Stocked service areas with napkins, utensils, condiments, and other supplies.
- Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes.
- Prepared food orders, such as sandwiches, salads, and beverages.
Education
High School Diploma -
Townsville Grammar School
Townsville10-2020
Cert II in Health Services
TAFE QLD
QLD10-2020
Diploma of engineering
Queensland University of Technology
Brisbane, QLDBachelor of Science - Nursing
James Cook University
QLDDiploma of Project Management
Tafe
Cairns, QLDSkills
- Cleanliness maintenance
- Cash handling proficiency
- Alcohol service expertise
- POS system operation
- customer service
- Guest services
- Service calls
- Flexible and adaptable
- Analytical and critical thinking
- PPE compliance
- Scheduling appointments
- Document retrieval
- Data Entry
Certification
- Standard Class C P1 licence
- Cert II in health services
- First aid/CPR
- Blue card
- RSA
- RSG
Timeline
Bar/Gaming Attendant
Trinity Beach Sports Club
03.2024 - Current
Cafe Worker
Beach house café
01.2024 - 03.2024
Certified Nursing Assistant In Training
Bolton Clarke
02.2023 - 06.2025
High School Diploma -
Townsville Grammar School
Cert II in Health Services
TAFE QLD
Diploma of engineering
Queensland University of Technology
Bachelor of Science - Nursing
James Cook University
Diploma of Project Management
Tafe
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