Summary
Overview
Work History
Education
Skills
Volunteer Community Involvement
References
Timeline
Generic

Liesl Lee Hermann

Port Macquarie,Australia

Summary

Over 20 years of experience in business ownership with a focus on training and mentoring young hairdressing apprentices. Achievements include certifications in Teaching English as a Foreign Language, Training and Assessment, Work Health and Safety, and Life Coaching. Demonstrated success in skill development and professional growth for apprentices, alongside life skills coaching in both group and individual settings. Extensive volunteer experience with youth across South Africa, New Zealand, and Australia.

Overview

40
40
years of professional experience

Work History

Customer Service Officer

Kempsey Shire Council
11.2024 - Current
  • Provide high-level administrative support using Microsoft Outlook, Excel, and Teams.
  • Filing weekly Financial Reports and Stock Item Sales Reports for our department
  • Weekly banking
  • Coordinate and host official events, including Australia Day celebrations, Citizenship Ceremonies and the Mid North Coast Police Service Annual Prize Giving.
  • Organise and facilitate training sessions for NSW Department of Education and NSW Health amongst many other organizations both in the public- and private service
  • Support in Event planning and communication for Council management meetings and training liaising with Councilors, the MP, Mayor, and other official delegates.

Business Owner & Trainer of Apprentices

Self-Employed Hair and Beauty Industry
01.2002 - 01.2023
  • Trained and mentored staff, embedding safe and inclusive practices.
  • Provided mobile services to elderly and differently-abled clients with empathy and care.

Hairstylist

Various Salons
South Africa
01.1990 - 01.2001
  • Ensured strict safety standards while delivering professional client services.
  • Cultivated long-term client relationships, accommodating diverse cultural and accessibility needs.

Administrative Assistant

Department of Home Affairs
South Africa
01.1986 - 01.1987
  • Supported administrative functions in a structured government workplace.

Education

Cert IV - Work Health & Safety (BSB41419)

HBA Learning Centre
Sydney, NSW
08-2025

Cert IV - Training & Assessment (TAE40122)

TAFE NSW
Port Macquarie, NSW
12-2024

Cert III Construction (BCATS3) - Construction And Allied Trade Skills (BCATS3)

EIT
Hawkes Bay, New Zealand
10-2023

Cert V - Teaching English as a Foreign Language (TEFL)

Teaching Qualification UK
Auckland New Zealand
01.2019

Cert III - Life Coaching

Momentum Life coaching College
New Zealand
01.2012

Diploma - Hairdressing

Technikon Pretoria
Pretoria, South Africa
01.1989

Year 12 Completion -

Highschool Oos Moot
Villieria, Pretoria, South Africa
01.1985

Skills

  • Training and development
  • Effective communication skills
  • Calm and professional demeanor
  • Cultural awareness and sensitivity
  • Team leadership abilities
  • Mentoring capabilities
  • Inclusive communication techniques
  • LLN support experience
  • Reliability and adaptability under pressure
  • Workplace health safety knowledge
  • Training facilitation skills
  • Administrative support proficiency

Volunteer Community Involvement

  • Tutor & Support Person, Maclay Vocational College, 12/31/24, Supported students with social challenges., Kempsey NSW
  • Children’s hospital support, Pretoria, South Africa
  • Not-for-profit sports program for disadvantaged youth, Grahamstown, South Africa
  • Empowered foster youth through mentoring & coaching, New Zealand
  • Supported women’s shelters with confidence and skills-building, South Africa and New Zealand
  • Boys in care (aged 12 - 16) that have committed crime in Auckland New Zealand where I offered hairdressing services and mentoring

References

References available upon request.

Timeline

Customer Service Officer

Kempsey Shire Council
11.2024 - Current

Business Owner & Trainer of Apprentices

Self-Employed Hair and Beauty Industry
01.2002 - 01.2023

Hairstylist

Various Salons
01.1990 - 01.2001

Administrative Assistant

Department of Home Affairs
01.1986 - 01.1987

Cert IV - Work Health & Safety (BSB41419)

HBA Learning Centre

Cert IV - Training & Assessment (TAE40122)

TAFE NSW

Cert III Construction (BCATS3) - Construction And Allied Trade Skills (BCATS3)

EIT

Cert V - Teaching English as a Foreign Language (TEFL)

Teaching Qualification UK

Cert III - Life Coaching

Momentum Life coaching College

Diploma - Hairdressing

Technikon Pretoria

Year 12 Completion -

Highschool Oos Moot
Liesl Lee Hermann