Liesl Lee Hermann
Port Macquarie,Australia
Summary
Over 20 years of experience in business ownership with a focus on training and mentoring young hairdressing apprentices. Achievements include certifications in Teaching English as a Foreign Language, Training and Assessment, Work Health and Safety, and Life Coaching. Demonstrated success in skill development and professional growth for apprentices, alongside life skills coaching in both group and individual settings. Extensive volunteer experience with youth across South Africa, New Zealand, and Australia.
Overview
40
40
years of professional experience
Work History
Customer Service Officer
Kempsey Shire Council
11.2024 - Current
- Provide high-level administrative support using Microsoft Outlook, Excel, and Teams.
- Filing weekly Financial Reports and Stock Item Sales Reports for our department
- Weekly banking
- Coordinate and host official events, including Australia Day celebrations, Citizenship Ceremonies and the Mid North Coast Police Service Annual Prize Giving.
- Organise and facilitate training sessions for NSW Department of Education and NSW Health amongst many other organizations both in the public- and private service
- Support in Event planning and communication for Council management meetings and training liaising with Councilors, the MP, Mayor, and other official delegates.
Business Owner & Trainer of Apprentices
Self-Employed Hair and Beauty Industry
01.2002 - 01.2023
- Trained and mentored staff, embedding safe and inclusive practices.
- Provided mobile services to elderly and differently-abled clients with empathy and care.
Hairstylist
Various Salons
South Africa
01.1990 - 01.2001
- Ensured strict safety standards while delivering professional client services.
- Cultivated long-term client relationships, accommodating diverse cultural and accessibility needs.
Administrative Assistant
Department of Home Affairs
South Africa
01.1986 - 01.1987
- Supported administrative functions in a structured government workplace.
Education
Cert IV - Work Health & Safety (BSB41419)
HBA Learning Centre
Sydney, NSW08-2025
Cert IV - Training & Assessment (TAE40122)
TAFE NSW
Port Macquarie, NSW12-2024
Cert III Construction (BCATS3) - Construction And Allied Trade Skills (BCATS3)
EIT
Hawkes Bay, New Zealand10-2023
Cert V - Teaching English as a Foreign Language (TEFL)
Teaching Qualification UK
Auckland New Zealand01.2019
Cert III - Life Coaching
Momentum Life coaching College
New Zealand01.2012
Diploma - Hairdressing
Technikon Pretoria
Pretoria, South Africa01.1989
Year 12 Completion -
Highschool Oos Moot
Villieria, Pretoria, South Africa01.1985
Skills
- Training and development
- Effective communication skills
- Calm and professional demeanor
- Cultural awareness and sensitivity
- Team leadership abilities
- Mentoring capabilities
- Inclusive communication techniques
- LLN support experience
- Reliability and adaptability under pressure
- Workplace health safety knowledge
- Training facilitation skills
- Administrative support proficiency
Volunteer Community Involvement
- Tutor & Support Person, Maclay Vocational College, 12/31/24, Supported students with social challenges., Kempsey NSW
- Children’s hospital support, Pretoria, South Africa
- Not-for-profit sports program for disadvantaged youth, Grahamstown, South Africa
- Empowered foster youth through mentoring & coaching, New Zealand
- Supported women’s shelters with confidence and skills-building, South Africa and New Zealand
- Boys in care (aged 12 - 16) that have committed crime in Auckland New Zealand where I offered hairdressing services and mentoring
References
References available upon request.
Timeline
Customer Service Officer
Kempsey Shire Council
11.2024 - Current
Business Owner & Trainer of Apprentices
Self-Employed Hair and Beauty Industry
01.2002 - 01.2023
Hairstylist
Various Salons
01.1990 - 01.2001
Administrative Assistant
Department of Home Affairs
01.1986 - 01.1987
Cert IV - Work Health & Safety (BSB41419)
HBA Learning Centre
Cert IV - Training & Assessment (TAE40122)
TAFE NSW
Cert III Construction (BCATS3) - Construction And Allied Trade Skills (BCATS3)
EIT
Cert V - Teaching English as a Foreign Language (TEFL)
Teaching Qualification UK
Cert III - Life Coaching
Momentum Life coaching College
Diploma - Hairdressing
Technikon Pretoria
Year 12 Completion -
Highschool Oos Moot