Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lily Nugent

Perth,WA

Summary

Reliable sales assistant with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

4
4
years of professional experience

Work History

Retail Sales Assistant

Myer Joondalup
03.2024 - Current
  • Helped customers complete purchases, locate items, and join reward programs.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Retail Sales Assistant

Jacqui E
11.2023 - Current
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Developed strong rapport with customers and created positive impression of business.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Crew Coach

McDonald's
03.2020 - 10.2023
  • Provided coaching and mentoring to employees.
  • Taught new team members correct procedures for all areas of operations.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Set positive example for team members by providing high-quality, efficient service.

Education

Certificate II - Retail Service

Mcdonalds
Yanchep, WA
10.2023

Certificate III - Business

Yanchep Secondary College
Perth, WA
10.2022

Certificate II - Hospitality

Yanchep Secondary College
Perth, WA
10.2022

Skills

  • Stock management
  • Processing payments
  • Visual Merchandising
  • Point of sale operation

Timeline

Retail Sales Assistant

Myer Joondalup
03.2024 - Current

Retail Sales Assistant

Jacqui E
11.2023 - Current

Crew Coach

McDonald's
03.2020 - 10.2023

Certificate II - Retail Service

Mcdonalds

Certificate III - Business

Yanchep Secondary College

Certificate II - Hospitality

Yanchep Secondary College

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Lily Nugent