Lilyana Stojcevski
Port Kembla,NSW
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Traffic Controller
Crown Traffic Services
09.2023 - Current
- Maintain clear communication with other traffic control personnel, construction workers, and project supervisors to ensure smooth operations.
- Monitor traffic conditions and adjust control mesures to minimize congestion and prevent accidents
Barista
Arthurs Foodstore
08.2022 - 08.2023
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
Barista
Deli and Dine
02.2022 - 06.2022
- Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
- Maintained clean and organized workspace, ensuring welcoming environment for customers.
Barista
Barbarista
02.2021 - 08.2022
- Controlled line and crowd with quick, efficient service.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Crew Trainer
McDonald's
01.2018 - 10.2020
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
Education
High School Diploma -
Warrawong High School
Warrawong, NSW01-2021
Skills
- Attention to detail
- Multitasking Abilities
- Clear communication
- Teamwork and collaboration
- Decision-making
Certification
- White card
- Traffic controller (TCR)
- Implement traffic control plans (IMP)
- Rail industry worker (RIW)
- Certificate 3 in retail
- Responsible service of alcohol (RSA)
- Responsible conduct of gaming (RCG)
Timeline
Traffic Controller
Crown Traffic Services
09.2023 - Current
Barista
Arthurs Foodstore
08.2022 - 08.2023
Barista
Deli and Dine
02.2022 - 06.2022
Barista
Barbarista
02.2021 - 08.2022
Crew Trainer
McDonald's
01.2018 - 10.2020
High School Diploma -
Warrawong High School
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