Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Linda Tikitau

Saint Andrews,Hamilton

Summary

Seasoned professional with a robust background in corrections and security, notably at Alice Springs Correctional Centre. Excelled in facility security and inmate monitoring, demonstrating exceptional surveillance and contraband seizure skills. Proven leadership in training staff and enhancing safety protocols. Skilled in logistics and team coordination, with a commitment to maintaining high safety and service standards. Seasoned Corrections Officer brings calm, confident presence to in-prison interactions. Safety-focused approach to managing inmate interactions and activity. Compassionate supervision over areas such as recreation, visiting, work and food consumption. Detail-oriented approach to handling adverse and stressful working conditions.

Overview

28
28
years of professional experience

Work History

Correctional Officer

Alice Springs Correctional Centre
Alice Springs , Northern Territory
07.2024 - Current
  • Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
  • Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
  • Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
  • Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
  • Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.

Correctional Officer

Corrections Department New Zealand
Te Awamutu , Waikato
06.2018 - Current
  • Inspected cells and conducted random searches of common areas.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
  • Supervised offender work assignments and evaluated performance for compliance with standard regulations.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Instructed inmates on work detail and oversaw work-site transportation.
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.

Utility

Compass Group
Perth , WA
05.2008 - 11.2016

Left Luggage (Baggage Handler) liaised with supervisor for daily tasks, delivering bags to/from rooms in a timely manner, communicate and interact with colleagues and staff. Logistics: unloading and loading stock onto semi trailers heading back down to Perth. Bar Staff: assisting in serving beverages to customers, understanding the liquor License Acts. Housekeeping: cleaning and servicing dongas (rooms) for the miners, keeping up with the chemical capacity levels, understanding the dangers involved e.g., fauna, dehydration, completing tasks at a set time. Dining Attendant: understanding the flow chart for temperature measurements, assisting complaints and enquiries, reporting near misses.

  • Reviewed and inspected utility systems to ensure compliance with safety regulations.
  • Analyzed data collected during inspections to determine if corrective actions are needed.
  • Assisted in the development of inspection plans and procedures for various utility systems.
  • Performed on-site evaluations of utility systems, including electrical, gas, water and wastewater infrastructure.
  • Conducted field tests to assess performance of equipment and materials used in construction projects.
  • Identified non-conformance issues associated with underground utility installation and provided recommendations for improvement.

Housekeeping

Hotel
Wellington, Gold Coast, Sydney
04.1997 - 05.2016

Park Royal, Wellington, New Zealand; Surfers Paradise Travel-Lodge, Australia; Hotel Nikko; Park Royal, Sydney, Australia; Swept, dusted, mopped, scrubbed, waxed, and polished floors; Observed and reported safety violations, paying active attention to detail; Inspected rooms and maintained proper housekeeping standards.

  • Completing light housekeeping tasks such as tidying up toys and books.
  • Maintained a clean living environment by performing housekeeping duties.
  • Responded promptly to guest requests regarding housekeeping issues or complaints.

Cafe Manager

Te Puni Kokiri Spotless
Wellington
08.2004 - 10.2008

Managed up to three staff and provided training. Receipt of monies received. Data entry of receivable goods. Prepare and carry out daily banking. Receive, open, sort, and batch incoming mail. Collect, collate, and dispatch outward mail. Reconcile accounts payable with orders. Process incoming stock items. Liaise with Executive Management and Head Office. Coordinate functions for up to 100 pax.

  • Developed and implemented customer service policies and procedures for cafe staff.
  • Created and maintained detailed records of all inventory, sales, customers, orders.
  • Supervised day-to-day operations in the cafe to ensure efficiency and quality standards were met.
  • Interacted with customers to provide assistance with menu selections and any other inquiries or complaints they may have had.

Catering Assistant

LSG Sky Chefs
Wellington
06.2003 - 11.2004

Preparation of food for national and international flights. Prompt start times. Food prepared professionally and presentation is of high standards. Report to supervisor for daily instructions. Portion control, cleaning of kitchen supplies, and equipment.

  • Assisted in setting up and breaking down catering events.
  • Prepared food items according to recipes and instructions.
  • Ensured quality control of all food products before serving.
  • Organized buffet tables, beverage areas, and other service stations prior to events.
  • Kept track of inventory levels for all necessary items such as chafing dishes, plates, utensils.

Mail Dispatch

Datamail
Porirua
06.2000 - 08.2003

Mail dispatch for Inland Revenue Department, Bank of New Zealand, and Australian National Bank. Sorting of mail. Distributing to customers, mail, and large companies. Deadlines.

  • Cleaned and polished furniture, fixtures, and other surfaces.
  • Dusted window ledges, wall hangings, and light fixtures.
  • Vacuumed carpets and floors.
  • Washed windows and walls.
  • Swept and mopped hardwood floors.

Education

Polytechnic - Travel & Tourism Level 3

Porirua College
Porirua, New Zealand

Skills

  • Corrections Officer
  • Mining
  • Baggage Handler
  • Logistics
  • Bar Staff
  • Housekeeping Supervisor
  • Dining Attendant
  • Retail Staff
  • Stocktaking
  • Mail room Staff
  • Cafe Manager (Te Puni Kokiri)
  • Catering assistant (Airport)
  • Night Fill (The Warehouse)
  • Data Mail (Dispatch)
  • 2008 - Currently FIFO Western Australia Mining Industry Utilized in different departments, from delivering bags to rooms, serving alcohol, food preparation, unloading trucks with a Manitou telehandler and forklift
  • Electric Stacker and buggy/trailer approved operator
  • Construction Safety Awareness Training Card
  • Operator, stock take, mail distribution
  • 2004 - 2008 Managing staff, Training, receipt monies received, data entry, daily banking
  • Belongings inspection
  • Inmate monitoring
  • CCTV Monitoring
  • Incident prevention
  • Surveillance
  • Contraband Seizure
  • Facility Security
  • Perimeter control

Accomplishments

Health and Safety Representative with Corrections department. Awareness Training courses where an update on project forecast and occupancy stands.

Have experienced and worked at senior level roles in several prisons nationwide.

Obtained and up to date first aid certificate. Accompolised level 3 certificate in Managing and Completing stages 1 to 4.

Attended an aggression course that was compulsory at Tongariro prison.

Control and Restraint refresher every year

References

References available upon request.

Timeline

Correctional Officer

Alice Springs Correctional Centre
07.2024 - Current

Correctional Officer

Corrections Department New Zealand
06.2018 - Current

Utility

Compass Group
05.2008 - 11.2016

Cafe Manager

Te Puni Kokiri Spotless
08.2004 - 10.2008

Catering Assistant

LSG Sky Chefs
06.2003 - 11.2004

Mail Dispatch

Datamail
06.2000 - 08.2003

Housekeeping

Hotel
04.1997 - 05.2016

Polytechnic - Travel & Tourism Level 3

Porirua College
Linda Tikitau