Linda Tuwhangai
Kippa-Ring,QLD
Summary
Detail-oriented professional with experience in insurance administration, customer service, and hospitality. Expertise includes managing customer inquiries, assisting with claims, and coordinating operational tasks. Proven ability in team supervision, training, and cash handling in fast-paced settings. Committed to leveraging transferable skills and a proactive approach to contribute to team success and continuous professional growth.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Claims Consultant
Auto & General
North Lakes, QLD
08.2025 - Current
- Responded to customer inquiries to provide timely assistance
- Assisted customers in processing claims to facilitate quick recovery
- Paying invoices
- Managed claims process from initiation to resolution ensuring customer satisfaction
Customer Service Supervisor
Zarraffa’s
Boondall , QLD
09.2021 - 08.2025
- Basic barista jobs
- Operate POS and EFTPOS systems
- Handle money and banking
- Food and inventory ordering
- Shift supervisor
- Maintaining a clean store
- Delegate tasks
- Handle customer concerns
Customer Service Cashier
Oporto
Rothwell, QLD
06.2020 - 09.2021
- Operate POS and EFTPOS systems
- Greeting customers and assisting with menu questions
- Take care of customers’ needs
- Maintaining clean store
- Restocking stock
- Opening the store
Delivery Driver
Dominos
Clontarf , QLD
11.2019 - 06.2020
- Taking orders at the counter and over the phone
- Maintaining clean areas
- Closing the store
- Delivering orders in a timely manner
Customer Service Cashier
San Churro
North Lakes, QLD
09.2016 - 10.2019
- Greeted customers at counter and answered menu questions
- Processed cash and card payments through POS register
- Preparing food and drinks to a high standard
- Maintained clean service areas and sanitised benches, utensils, and equipment
- Handled takeaway orders and packed meals for quick customer pickup
- Assisted team members during busy lunch periods and front counter rushes
- Refill stock across all areas
Customer Service Cashier
Sumo Salad
North Lakes, QLD
07.2015 - 09.2016
- Greeted customers at Sumo Salad counter and answered menu questions
- Processed cash and card payments through POS register
- Prepared salads, wraps, and fresh ingredients following Sumo Salad standards
- Maintained clean service areas and sanitised benches, utensils, and equipment
- Restocked ingredients and supplies at salad bar to ensure availability for customers across salad bar, fridge, and takeaway packaging
Education
Redcliffe State High School
Redcliffe , QLDSkills
- Customer service and support
- Communication
- Time management
- Organisation
- Shift management
- Team work
- Food preparation
Certification
- Certificate II in Business
- Certificate II in Hospitality
Timeline
Claims Consultant
Auto & General
08.2025 - Current
Customer Service Supervisor
Zarraffa’s
09.2021 - 08.2025
Customer Service Cashier
Oporto
06.2020 - 09.2021
Delivery Driver
Dominos
11.2019 - 06.2020
Customer Service Cashier
San Churro
09.2016 - 10.2019
Customer Service Cashier
Sumo Salad
07.2015 - 09.2016
Redcliffe State High School