Summary
Overview
Work History
Education
Skills
Roles And Responsibilities
Personal Information
References
Languages
Timeline
Generic

Linda Tatiana Jimenez Cruz

West Melbourne,Australia

Summary

Graduated in Tourism and Hospitality management, with more than 5 years of experience in customer service and marketing, business relations and organization of social and business events. I am seeking a part-time position of up to 20 hours per week as my visa requirements. I am keen to develop my skillset in an organization that allows me to grow personally and professionally.

Overview

9
9
years of professional experience

Work History

Bartender – Retail Sales Assistant

Delaware North
Melbourne
06.2023 - Current

Retail Sales Assistant

Rockstarts Systems
Melbourne
10.2019 - Current

Bartender - Waitress

Sidekicker
Melbourne
02.2021 - 11.2023

Receptionist

Hotel & Convention Center
Colombia – Bogota D.C.
03.2015 - 01.2017

Education

Diploma leadership and management -

02.2024

Bachelor's Degree in Tourism and Hospitality Management -

01.2015

Certificate III in Travel, Diploma of Travel & Tourism Management -

Skills

  • Excellent customer service skills
  • Cash Handling and Point of Sale (POS) Systems
  • Inventory Management
  • Strong team=player
  • Adaptability to Company Policies and Standards
  • Reservation Management
  • Guest experience
  • Guest accommodation
  • Sales and Marketing

Roles And Responsibilities

  • Provided exceptional customer service, ensuring customer satisfaction through attentive and personalized assistance.
  • Handled customer inquiries, resolved complaints, and maintained a positive customer experience.
  • Demonstrated efficient cash handling and transaction processing using cash registers and POS systems.
  • Collaborated with team members to maintain a clean and organized work environment.
  • Assisted with restocking inventory and performed inventory checks to ensure product availability.
  • Adhered to company policies and procedures regarding food safety and sanitation standards.
  • Maintained organized merchandise displays.
  • Assisted in inventory management to ensure optimal product availability.

Personal Information

  • Nationality: Colombian
  • Visa Status: Student

References

Professional references available upon request.

Languages

English 

Spanish

Timeline

Bartender – Retail Sales Assistant

Delaware North
06.2023 - Current

Bartender - Waitress

Sidekicker
02.2021 - 11.2023

Retail Sales Assistant

Rockstarts Systems
10.2019 - Current

Receptionist

Hotel & Convention Center
03.2015 - 01.2017

Diploma leadership and management -

Bachelor's Degree in Tourism and Hospitality Management -

Certificate III in Travel, Diploma of Travel & Tourism Management -

Linda Tatiana Jimenez Cruz