Linh Hoang (Sunny)
Summary
Motivated Bar Attendant with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Partners with team members to serve food and beverages that meet or exceed guests' expectations
Overview
2
2
years of professional experience
Work History
Wait Staff Member
Waitressing
Bankstown, NSW
05.2023 - Current
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Online Store Manager
Administration
Sydney, NSW
02.2022 - Current
- Managed seasonal promotions effectively by planning ahead for product availability and adjusting marketing tactics accordingly.
- Addressed customer concerns promptly, resolving issues efficiently to maintain high satisfaction ratings.
- Managed inventory levels to ensure timely fulfillment of customer orders and reduced stockouts.
- Enhanced site search functionality for easier product navigation and better user experience.
- Provided superior and individualized customer service.
- Increased sales and customer satisfaction through personalized servicing.
Education
Bachelor of Business - Management Information Systems
Victoria University
Sydney, NSW02.2027
Skills
- Strong multitasking
- Efficient organization
- POS System Operation
- Food and beverage pairings
- Menu presentation
- Detail-oriented
- Meticulous
- Order Management
- Exceptional customer service
- Dynamic
- Memory retention
- Guest Engagement
Languages
Vietnamese
Native or Bilingual
English
Professional Working
Timeline
Wait Staff Member
Waitressing
05.2023 - Current
Online Store Manager
Administration
02.2022 - Current
Bachelor of Business - Management Information Systems
Victoria University