Lisa Ferrier
Sunshine Coast,Queensland
Summary
Organised, hardworking, focused and dedicated Sport Administration Officer with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Excellent communication, planning and prioritisation skills as demonstrated in Sport Aide Primary role.
Overview
17
17
years of professional experience
Work History
Primary Sport Aide - Contract
Sunshine Coast Grammar School
06.2022 - 04.2023
- Regular point of contact for students, parents and staff in regards to Primary Sport.
- Booking internal and external venues for Sport, PE and Carnivals.
- Raising Purchase Orders as requested by Head of Primary Sport.
- Booking buses for Sport, PE and Carnivals.
- Managing National Pathways Program Sports including managing all communication.
- Assisting with All Primary Carnivals (P-2 and 3-6) - Swimming, Cross Country and Athletics.
- Responsible for Meet Manager organisation and data entry for all carnivals - Pre and Post Carnival.
- Involved with District and Regional Level Carnivals - Swimming, Cross Country and Athletics.
- Prepare and Submit Permission Forms into EDSMART.
- Prepare and Collate Primary (1-3 and 4-6) Sport Rolls including student medical information.
- Log Maintenance requests.
- Input student achievements and NPP into school database.
- Attended meetings as required.
General Teacher Aide - Contract
Sunshine Coast Grammar School
04.2023 - 05.2023
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Supported classroom activities, tutoring, and reviewing work.
- Distributed learning materials such as worksheets, textbooks and group assignments.
- Supported classroom maintenance and upkeep, organising books and materials.
Retail Assistant
Coles Supermarkets
08.2006 - Current
- Worked throughout all departments at Coles - including Customer Service, Online and Point of Sale.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organised cash register by handling cash, counting change, and storing coupons.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted customers with prompt and polite support in-person and via telephone.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Processed customer returns to manage smooth refunds and exchanges following store procedures.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
General Sport Aide
Sunshine Coast Grammar School
01.2012 - Current
- Casually employed to assist at School Sporting Days - Gala Day. This included managing a team for the day.
- Employed to assist with data entry into Meet Manager at All Primary Sport Carnivals.
Education
Bachelor of Sport And Exercise Science -
University of The Sunshine Coast
Sunshine Coast, QLD09.2021
Certificate III And Certificate IV - School Based Education Support
Institute of Teacher Aide Courses - Online
Perth, WA10.2023
Certificate IV - Project Management
TAFE Queensland
Mooloolaba, QLD11.2008
Skills
- Advanced Computer Skills - MS Word, Excel, Database input and management
- Highly Organised and Efficient
- Familiar with TASS and Teacher Kiosk
- High level of personal professionalism and presentation
- Ability to build professional relationships quickly
- Ability to meet professional deadlines
- Maintain confidentially
- Strong customer service skills
Timeline
General Teacher Aide - Contract
Sunshine Coast Grammar School
04.2023 - 05.2023
Primary Sport Aide - Contract
Sunshine Coast Grammar School
06.2022 - 04.2023
General Sport Aide
Sunshine Coast Grammar School
01.2012 - Current
Retail Assistant
Coles Supermarkets
08.2006 - Current
Bachelor of Sport And Exercise Science -
University of The Sunshine Coast
Certificate III And Certificate IV - School Based Education Support
Institute of Teacher Aide Courses - Online
Certificate IV - Project Management
TAFE Queensland
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