Lisa Narann

• Adhered to strict hygiene standards to maintain sanitary work environment for both staff and guests.
• Operated EFTPOS and cash registers to process cash and card transactions
• Trained new staff members on company policies and procedures.
• Complied with health and safety company procedures
• Completion of Food handling certificate,
• Managed administrative duties including, inventory management and restocks
• Mediated through obstacles and challenges in workplace
• Maintained professionalism when serving food/beverage to customers to ensure that Forbes standards are met
• Operated MICROS to close checks and orders
• Bartending: qualified RSA
• Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
• Train new staff members on company policies and procedures.
• Set and enforced performance and service standards to keep a consistent, high-quality environment devoted to customer satisfaction.

• Welcomed and greeted all patrons to encourage positive shopping experiences to increase customer loyalty
• Liaised with customers by developing strategies to successfully market products as well as exceed sales
• Assess customer's needs by providing facilitated information about all products
• Executed answers to customer’s queries resulting in customer satisfaction
• Complied with inventory control procedures
• Directed customers in locating merchandise
• Maintained a clean and orderly work environment
• Established an accurate and updated understanding of all products and services
• Proficient on current promotions and discounts
• Provided support to the Management Team & driving the company to success by managing performance and patterns
• Exceeded personal sales targets by developing strong connections with customers
• Extensive clothing, general products, beauty, fragrance, and skincare knowledge resulting in successful sales and strong client connection
• Applied strong analytical techniques to meet KPIs and drive sales
• Performed all duties required in store to ensure all products are

stocked, including keeping records of sales, arranging shelves, folding