LISA MAREE HAIDLEY

• Conducted comprehensive assessments to identify client needs and develop case plans
• Cultural plans and integrate cultural services
• Explore restoration and guardian ship opportunities for clients
• On call after hours services for client and respite services
• Develop positive behavioural support plans
• Coordinated support services, ensuring timely access to resources for families in crisis.
• Monitored and documented client progress, adjusting interventions as necessary for optimal outcomes.
• Collaborated with multidisciplinary teams to enhance service delivery and client support initiatives.
• Home visits with families
• HCC and internal panels to implement case plan goals
• File auditing for OCG

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Maintained energy and enthusiasm in fast-paced environment.

• After Hours emergency on call
• Developing and implement therapeutic case plans to support the needs of children and young people with trauma backgrounds, complex behaviour, and physical and/or psychosocial disability within our Intensive Therapeutic Care, Significant Disability (ITC SD) program
• Providing case management for young people in out of home care and family-based care settings
• Providing disability and the NDIS and funding packages.
• Develop and implement high quality therapeutic case plans
• Record, monitor and review goals to ensure ongoing relevance to the young person
• Meet with young people and family members to gather input for case plans
• Coordinate and network with other stakeholders to achieve case plan goals

• Coordinate referrals and direct support for young people in custody
• Supervise and rapport build with young people in custody
• Make case notes of behaviours of young people in custody and refer to psychiatrists and health facilities when required
• Encourage and mentor positive behaviours and relationships in young people in custody
• Participate in team-building activities to enhance working relationships

As a supervised contact worker:

• I facilitate changeovers during family visits between supervised parents and children
• I facilitate child and parent positive interaction during visits and establish rapport with families.
• I document each visit by taking factual and observational notes and I provide constructive feedback and directions to the relevant parent if needed.
• I prepare comprehensive reports for Court proceedings which are available for the parties and their lawyers.
• The reports I produce contain a detailed account of the supervised visitations and interactions between the child and the parent, including observation of their behaviours, conversations and emotional responses.

• Youth Justice Gosford, NSW Youth Conference Convenor - Providing and facilitating a physically and culturally safe environment for juvenile offenders and their victims, in order to come to a fair and just outcome plan which enables the juvenile offender to take accountability for their crime, and the for the victim to gain restitution

• Providing Supervised Contact to ensure children have a safe and happy enviroment with parents and loved ones
• Writing case notes / reports to assist Family Law Courts
• Writing shift reports for manager and FACS Case Managers
• Providing round the clock supervision for children who are wards of the state under the care of the minister in residential Out Of Home Care (OOHC)
• Provided key emotional support to special needs youth
• Applied clinical and behavioral knowledge to maintain safety during crisis moments

• Processing of inpatient & outpatients referrals
• Collaborating with Hospital allied health staff during patient care
• Liaising with elderly patients/carers/cas managers and advocating when required
• Providing cultural and interpretative services/organising patient transport
• Invoicing of contract services
• Stock ordering & Administrative duties
• Providing management with reports and statistics

• Supporting families/carers/case managers and providing information of services available to patients
• Liaising and collaborating with allied health teams for patient care
• Booking in surgery dates into Hospital systems
• Data Entry of admission forms
• Creating Doctors theatre lists Contacting patients with dates and pre surgery instructions
• Minute taking and meeting co-ordination between allied health staff

• Advocating for patients of disadvantaged & marginalised families
• Supporting case managers/carers of children requiring medical help ie funding, filing in forms, providing interpreter service etc
• Monitoring and registering for RACGP CPD points for staff specialists
• Organising TESL leave/accommodation/flights for staff specialist
• Typing of medical/operations reports
• Minute taking & typing organising theatre bookingsfor patients surgery
• Working collaboratively with allied health team for patient care

• Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events

• Improved timely payment of bills by developing flexible payment plans for patients
• Organized paperwork such as charts and reports for office and patient needs
• Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing

• Coordinated and executed all elements of stakeholder events including logistics, budgets, venue selection, activity planning, transportation and entertainment