Loa Kidu

Policies & Procedures:

• Implement HR policies and processes to enhance organizational culture and employee engagement.
• Provide feedback to HR department on improvement options to HR policies, procedures and/or processes.

Employee Relations:

• Collaborate with and advise management on employee relations issues, ensuring compliance with labor laws and company policies.
• Conduct disciplinary actions, appeals and escalations actions with Manager HR for effective resolution
• Facilitated conflict resolution between employees, resulting in stronger working relationships and higher productivity levels.
• Ensured compliance with labor laws and regulations through regular policy updates and timely response to employee inquiries.
• Oversee internal investigations of alleged misconduct or policy violations resulting in fair resolutions that protected both the company''s interests and those of its employees.

Workforce Planning:

• Provide guidance to managers on employee development, performance management, and corrective action processes, ensuring consistency across the organization.
• Collaborate with department managers to assess workforce needs, creating strategic plans for staffing adjustments as necessary.
• Support diversity initiatives by developing inclusive hiring practices and promoting cultural awareness throughout the organization.
• Partner with senior leadership to develop and implement organizational change management strategies, minimizing disruption during periods of transition.

Employee Services:

• Spearhead employee engagement initiatives, soliciting feedback and implementing effective strategies to address areas of concern.
• Facilitate separation and conduct thorough exit interviews to gather valuable insights from departing employees, identifying areas for improvement in company policies and procedures.
• Administer leave, medical, relocation and repatriation travel.

• Provided updates on HR policy changes to employees to satisfy compliance and PNG laws.
• Managed complex employee relations issues, resulting in a more engaged and harmonious work environment.
• Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues
• Facilitated employee performance management processes, fostering a culture of continuous feedback and growth.
• Led HR initiatives focused on enhancing employee engagement and retention across diverse teams.
• Analyzed workforce data to inform decision-making and enhance overall HR effectiveness within the organization.
• Developed and implemented strategic talent review initiatives to enhance performance and behaviour management.
• Analyzed data trends to inform decision-making and drive performance improvements.
• Collaborated with stakeholders to establish key performance indicators for success measurement.
• Facilitated code of business conduct and ethics workshops to promote best practices and and drive NPL values across the business.
• Enhanced customer satisfaction with timely and accurate issue resolution.

• Facilitate HR Process
• Payroll
• Recruitment and onboarding
• Administration
• Performance Management
• Employee Relations
• Office Management

• Development, implementation and management of recruitment strategy
• Deputize for HR Services Manager as and when required
• Provide Leadership to three (3) recruiters and two (2) graduates
• Provide support to the HR Services Team (5) and Business Partnering Team (3)
• Manage engagement programs

• Identifying and recruiting prospective candidates using a variety of channels
• Assessment of candidates to ensure qualification match, cultural fit and compatibility
• Conducting confidential interviews, assessment centres and reference checks

• Identifying and recruiting prospective candidates using a variety of channels
• Assessment of candidates to ensure qualification match, cultural fit and compatibility
• Conducting confidential interviews and reference checks

• Liaison with clientele to understand requirements for various hard to fill roles
• Identifying and recruiting prospective candidates using a variety of channels
• Assessment of candidates to ensure qualification match, cultural fit and compatibility
• Conducting confidential interviews and reference checks
• Business Development

• Establish and build rapport with clients
• Understanding client requirements
• Identifying and recruiting prospective candidates using a variety of channels
• Assessment of candidates to ensure qualification match, cultural fit and compatibility
• Conducting confidential interviews and reference checks

• Identifying and recruiting prospective candidates using a variety of channels
• Assessment of candidates to ensure qualification match, cultural fit and compatibility
• Conducting confidential interviews and reference checks

• Administration of HR Data
• Administration of KPI’s, annual bonus calculations & salary reviews
• Monthly update and circulation of organization chart
• Update and Development of Job Descriptions
• Recruitment & Onboarding