Lofgreen Leakehe
Cabramatta West,NSW
Summary
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Residential Youth Care Worker
Hope Support
Brisbane, QLD
03.2025 - 01.2026
- Provided direct care and supervision to youth in residential settings.
- Developed and implemented individualized care plans for each resident.
- Facilitated group activities to promote social skills and teamwork.
- Ensured a safe and supportive environment through proactive conflict resolution.
- Maintained accurate documentation of daily interactions and incidents.
- Trained new staff on procedures and best practices in youth care.
- Collaborated with other members of the interdisciplinary team to ensure best practices are met.
- Encouraged development of independent living skills through role modeling and instruction.
- Supported residents in decision making processes through active listening techniques.
- Cultivated family involvement by communicating regularly with parents and guardians about their child's progress.
- Ensured compliance with all state regulations related to residential care including safety standards.
Customer Service Representative
Tyro
sydney , nsw
04.2024 - 01.2025
- Provided exceptional customer support through phone and email interactions.
- Resolved customer inquiries efficiently using Tyro's support systems.
- Collaborated with teams to enhance service delivery and customer satisfaction.
- Handled escalated issues with professionalism and effective problem-solving skills.
- Answered customer inquiries and provided accurate information regarding products and services.
- Resolved customer complaints promptly and efficiently.
Laser Therapist
Laser Clinics Australia CBD
Sydney, Australia
01.2023 - 04.2024
- Analyzed patient histories and medical records to determine eligibility for laser therapy services
- Documented all aspects of patient visits accurately using electronic health record systems
- Conducted consultations with clients to determine appropriate treatment plans tailored to individual needs
- Performed laser treatments for clients, including hair removal and skin rejuvenation, with a focus on providing excellent customer service
- Maintained accurate records of patient treatments and progress in order to track outcomes over time
- Provided education to clients regarding the benefits of laser therapy and post-treatment care instructions
- Assisted in training new personnel on proper operation of lasers according to manufacturer guidelines
Religious youth leader
LDS church
07.2021 - 12.2022
- Mentored youth in developing leadership skills
- Supported and assisted process of evaluating vision and goals of youth programs
- Developed positive, authentic relationships with youth and families from different backgrounds
- Planned and facilitated engaging activities for groups of youth, ensuring safety and positive environment
- Demonstrated strong leadership skills by managing diverse teams of volunteers
- Modeled appropriate interactions with children individually and in groups
- Provided emotional support to youth facing difficult challenges
- Recruited and trained volunteers to work with youth in various types of programs
- Maintained good relationships with parents through regular communication and encouraging active participation in planned activities
Early Childhood Educator
Brookvale Early Learning Centre
01.2019 - 12.2020
- Implemented and maintained clean, safe, and orderly environment for children
- Assessed each child's developmental progress through observations and records keeping
- Met with parents and guardians to discuss children's progress and needs
- Encouraged language development skills through reading stories, singing songs, and engaging in conversation
- Planned creative lessons that promoted problem solving, critical thinking, and self-expression
- Demonstrated flexibility when working with different ages groups from toddlers to pre-kindergarteners
- Assisted in the development and implementation of behavior management strategies
- Identified children showing signs of emotional, developmental or health-related problems, communicating concerns to parents
- Planned and implemented activities to meet physical, emotional, intellectual and social needs of children in program
Picker Packer
Kids Gourmet Food
01.2018 - 12.2018
- Accurately picked, packed and shipped orders in a timely manner
- Picked customer orders, reviewing for correct number and type of product to eliminate errors
- Maintained cleanliness of work area while adhering to safety regulations
- Collaborated with other team members to meet production goals on time
- Assembled customer orders from stock and placed orders on pallets or shelves
- Successfully loaded delivery trucks with finished orders in an orderly fashion
- Performed regular inventory audits to identify shortages or overstocks
- Demonstrated strong problem-solving skills when dealing with unexpected issues or discrepancies
Education
DIPLOMA OF BEAUTY THERAPY - beauty
Northern Beaches TAFE
Sydney, NSW04.2021
High School Diploma -
Mackellar Girls High school
Sydney, Nsw12.2019
CERT III EARLY CHILDHOOD EDUCATION - Early Childhood Education (AECE)
Karben Training Solutions
Sydney, NSWSkills
- Excellent Interpersonal skills
- Good communication
- Training and leadership
- High attention to detail
- Good customer engagement
- Good problem-solving
- Patient Care
- Appointment Scheduling
- Customer Service
- Time Management
- Relationship Building
- Multitasking and Organization
- Dependable and Responsible
- Crisis intervention
- Documentation accuracy
- Active listening
Certification
Drivers License
HLTAID009 Provide cardiopulmonary resuscitation
HLTAID010 Provide basic emergency life support
HLTAID011 Provide First Aid
Australia rights to work certificate
Criminal history check certificate
References
- Lez Pretricevich - 0422 084 489 lez_petricevich@icloud.com
- Moana Ruiwhiu - 0413 770 800
Timeline
Residential Youth Care Worker
Hope Support
03.2025 - 01.2026
Customer Service Representative
Tyro
04.2024 - 01.2025
Laser Therapist
Laser Clinics Australia CBD
01.2023 - 04.2024
Religious youth leader
LDS church
07.2021 - 12.2022
Early Childhood Educator
Brookvale Early Learning Centre
01.2019 - 12.2020
Picker Packer
Kids Gourmet Food
01.2018 - 12.2018
DIPLOMA OF BEAUTY THERAPY - beauty
Northern Beaches TAFE
High School Diploma -
Mackellar Girls High school
CERT III EARLY CHILDHOOD EDUCATION - Early Childhood Education (AECE)
Karben Training Solutions