Logan Tonkin
Golden Bay
Summary
Ambitious Senior Sales Assistant with a proven track record at Liquorland, excelling in customer relations and product knowledge expertise. Spearheaded initiatives that significantly enhanced customer satisfaction and compliance with state alcohol laws. Adept at fostering team collaboration and building strong customer rapport, contributing to a positive and results-driven work environment. Well-versed in hospitality standards and demonstrates the importance of safe work place practices and cleaning/sanitisation protocols. Very efficient in working independently and as part of a team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Sales Assistant
Liquorland
10.2017 - Current
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Safeguarded store assets by adhering to established security protocols during opening/closing procedures.
- Ensured compliance with state alcohol laws, conducting regular checks on expired items and license requirements.
- Collaborated effectively with suppliers to ensure timely deliveries and seamless integration into existing stock inventory.
- Assisted in the implementation of marketing strategies, creating attention-grabbing displays to feature promotions or new products.
- Increased customer satisfaction by providing prompt and knowledgeable assistance with liquor selections.
- Collaborated with team members to achieve sales goals, fostering a positive work atmosphere.
- Developed strong rapport with customers and created positive impression of business.
Education
Outdoor Recreation
Halls Head Community College
Mandurah, WA11-2016
High School Diploma -
Halls Head Community College
Mandurah, WA11-2016
Skills
- Deal closing
- Customer relations
- Sales presentations
- Follow-up care
- Schedule management
- Product knowledge expertise
- Goal oriented
- Team collaboration
- Relationship building
- Cross-selling techniques
- Health and safety
- Health and safety standards
- Sanitization protocols
Certification
Responsible Service of Alochol
National Police Clearance
Approved Managers Licence
Timeline
Senior Sales Assistant
Liquorland
10.2017 - Current
Responsible Service of Alochol
National Police Clearance
Approved Managers Licence
Outdoor Recreation
Halls Head Community College
High School Diploma -
Halls Head Community College
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