Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
2
2
years of professional experience
Work History
Team Leader
Village Cinemas
04.2021 - Current
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Supervised team members to confirm compliance with set procedures and quality requirements.
Worked with team to identify areas of improvement and devised solutions based on findings.
Built strong relationships with customers through positive attitude and attentive response.
Relief Manager
Forestwood Close Retirement Village
12.2022 - 01.2023
Maintained inventory and ordered supplies to keep facility resources readily available.
Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
Conducted inspections of facility grounds, external structure, systems and equipment.
Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
Maintained facility grounds, equipment and safety compliance.
Education
High School Diploma -
Eltham High School
Eltham, VIC
12.2021
Skills
Service: Comfortable interacting with customers, handling money and dealing with any complaints or issues customers might have
Stocking: I have experience stacking boxes, shelves and making sure that a storeroom is orderly, I am physically fit and can carry heavy boxes
Positive Attitude: I like to do things very well, this helps me with a positive attitude towards always doing my best
Communication: I have grown up around lots of people of all ages and am confident with communicating with anyone
Reliability: I am very reliable and always arrive on time
Initiative: I always try to do my best where I can, and while I follow rules, I really like to contribute and add my own ideas if they seem helpful If I see something that needs to be done I will do it without being told
Safety: I am always sure to make sure I handle food safely and keep the workplace safe to avoid accidents
References
Diedre D'agostin - Manager at Village Cinemas. 0413 317 873