Louise Eckersley

I have achieved the below in my currently held role at St John Ambulance NSW. I am happy to evidence this work when required.

• Creat meaningful stories of impact around commercial collaborations with corporate and government partners, as part of their Social responsibility.
• Conduct regular business reviews with partners to assess progress against goals, adjusting strategies as needed to drive success.
• Establish clear performance metrics for each partnership agreement which are monitored regularly ensuring accountability.
• Developed several key relationships with corporate and government stakeholders, providing increased revenue and long term partnership growth.
• Identified new potential partners through research and analysis, contributing to the expansion of St Johns' network within targeted sectors: eg: Emergency Services, Government and National Clients.
• Developed and launched successful partnership campaigns that enhanced brand visibility and engagement eg: Toyota Motor Corporation NSW
• Consolidated and negotiated partnership terms that resulted in significant cost savings or added value to St John NSW.
• Seek, develop and facilitate all tender submissions.
• Received awards for outstanding performance in partnership management from product providers and internally.
• Demonstrate commitment to St Johns' mission through volunteer work and engagements.

• Built strong relationships with key decision-makers at the executive level within national accounts organizations.
• Supervised and trained new hires on best practices and proper protocols; updated training materials and sales collateral and decreased process gaps.
• Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
• Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
• Successfully achieved budget and client retention goals
• Successfully grew number of high value national accounts resulting in significant commercial increase.

• Account Management, relationship building and retention in Hotel, Aged Care, Pub, Restaurant and childcare.
• Resulting in targeted increase in sales across all accounts
• New Business development targets met and exceeded
• Strong, extensive product knowledge in consumable and tabletop.
• Executed all major tender opportunities and consequent project management.
• Achieving and exceeding monthly and annual financial targets
• Advanced knowledge of Office 365 and platforms Office management of inventory systems and warehouse distribution/logistics Well networked and connected within industry.

• Gross profit and sales reporting on successful B2B sales Account Management, relationship building and retention in Hotel, Aged Care, Pub, Restaurant and childcare Groups
• Resulting in targeted increase in sales across all accounts
• Achieving monthly and annual budgetary targets Full administrative duties of territory manager using various inventory and CRM platforms.

• All components of Business Development for Annual Publication: Publication was a combination of engagement with not for profit organisations and merchants.
• Strategic partnership - creating relationships
• Sucesful sales of 12 monthly contract
• Business retention - 96%
• Develop content for Publication Working autonomously in territories across NSW/ACT Achieving monthly and annual sales and revenue goals.

• All components of full restaurant management Promotion of space for event use
• Achieved one hat for 2 years
• Introducing new point of sale system
• Achievement of wage and beverage costings
• Full administrative duties as required by role

• Actively contributing to profit and managing restaurants, room service, events and bar areas Assisting in operation of hotel events
• Managing team of approximately 30 associates rostering, coordination, development and training
• Marketing of restaurant, bar and function rooms Effectively recruiting, training and developing associates achieving high retention
• Writing and implementing LSOP's
• Managing wage and beverage costs Introducing new point of sale system
• Achieving monthly and annual revenue goals