Lucy Bangura
Colebee,NSW
Summary
Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills. Exceptional ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approaches when identifying and addressing issues, with focus on improved processes and supporting team goals.
Overview
4
4
years of professional experience
Work History
Cafe Worker
Cafe Cicheti & Co
11.2023 - Current
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Assisted in training new staff members on café procedures, policies, and customer service standards to ensure a consistent experience for all patrons.
- Provided exceptional customer service, addressing inquiries and resolving issues effectively.
Crew Member
McDonald's
06.2022 - 11.2022
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted team members during peak hours to optimize workflow.
Crew Member
Hungry Jacks
05.2021 - 05.2022
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Preparations Program -
University of New South Wales
Kensington, NSW12-2025
High School -
Walters Road Public School
Blacktown, NSW01.2018
High School Diploma -
Evans High School
Blacktown, NSW09-2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organisation
- Time management
- Clear communication
- Initiative and Self-motivation
- Store opening and closing
- Valid Driver's license
- Willingness to learn
- Store opening and closing
- Valid Driver's license
- Willingness to learn
Languages
English
Native or Bilingual
Krio
Native or Bilingual
Timeline
Cafe Worker
Cafe Cicheti & Co
11.2023 - Current
Crew Member
McDonald's
06.2022 - 11.2022
Crew Member
Hungry Jacks
05.2021 - 05.2022
Preparations Program -
University of New South Wales
High School -
Walters Road Public School
High School Diploma -
Evans High School