Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lucy Rodgers

Perth

Summary

Seasoned hospitality professional with over a decade of experience in various roles. Proven track record of delivering exceptional customer service, managing teams and thriving in fast paced environments. Skilled in creating and serving a diverse range of beverages with a keen eye for detail and quality. Possesses a strong work ethic, adaptability, and a passion for creating inviting atmospheres. Ready to leverage extensive industry knowledge to contribute to the success of a new dynamic team.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Duty Manager

Bucks Bar
06.2023 - 02.2024
  • Overseeing daily operations including staff scheduling, stock levels and monitoring performance
  • Ensuring high levels of customer satisfaction and interacting with guests
  • Providing training and development for staff
  • Clear communication with FOH, BOH, senior management and operational management team
  • Consistent and creative posts on social media
  • Assist in the creative process for weekly food and cocktail specials.

Assistant General Manager

Sloan's bar and restaurant
01.2022 - 06.2023
  • Assisting general manager in overseeing day to day operations of the venue
  • Supervising and directing duty managers and FOH staff to ensure efficient service
  • Managing inventory levels daily and weekly to maximise smooth service and profits
  • Assisting with budgeting, forecasting and finical planning for the venue
  • Planning, co-ordinating and executing special events within the venue, ranging from intimate movie nights to weddings with 150+ people
  • Overseeing maintenance and cleanliness of a 5 floor building
  • Providing leadership and direction to all staff members
  • Looking out for the staff's wellbeing and ensuring support is in place when they need it.

Duty Manager

Sloan's bar and restaurant
06.2021 - 01.2023

Bar staff/waitress

ITISON Venues - Sloan's and Brel Bar
10.2016 - 06.2021

Education

Diploma - CBT Counselling And Groupwork (Level 11)

Act Counselling And CBT Centre
08.2022

Skills

  • Exceptional customer service
  • Strong communication
  • Cocktail and barista trained
  • Staff management and training
  • Ability to co-ordinate large events of 150 people
  • Efficient time management
  • Ability to work well as a team and independently
  • Reliable and trustworthy
  • Creative
  • Warm, upbeat and positive personality

Certification

RSA

UK drivers license

Hospitality personal license (Scotland)

Timeline

Duty Manager

Bucks Bar
06.2023 - 02.2024

Assistant General Manager

Sloan's bar and restaurant
01.2022 - 06.2023

Duty Manager

Sloan's bar and restaurant
06.2021 - 01.2023

Bar staff/waitress

ITISON Venues - Sloan's and Brel Bar
10.2016 - 06.2021

Diploma - CBT Counselling And Groupwork (Level 11)

Act Counselling And CBT Centre

Similar Profiles

CREATE PROFILE
Lucy Rodgers