Luke Maloney
Coolamon,NSW
Overview
25
25
years of professional experience
Work History
Student Learning Support Officer
Mount Austin High School
Wagga Wagga, NSW
08.2022 - Current
- Assist students with school routines and classroom activities. Assist the classroom teacher in the teaching and learning environment (both on and off school premises), including the implementation of individual educational programs.
Sales Officer
Absolute Mesh And Steel
49-51 Moorong St, Moorong NSW 2650
08.2021 - 08.2022
- Boosted sales performance by identifying and targeting high-potential leads.
- Developed strategic sales plans for achieving revenue growth and exceeding targets.
- Enhanced customer satisfaction with timely follow-ups and personalised service.
- Cultivated strong relationships, establishing trust and loyalty among clients.
Business Owner
Riv Steel Sheds And Garages
Wagga Wagga, NSW
07.2006 - 05.2021
- Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
- Increased company revenue through effective product merchandising and targeted marketing campaigns.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimising overhead costs.
- Developed loyal customer base by consistently delivering high-quality products and personalised service.
- Hired trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Organised successful promotional events to generate increased foot traffic in the store, leading to higher sales conversions.
- Evaluated employee performance regularly, offering constructive feedback and opportunities for professional development when needed.
- Improved profit margins by carefully analysing sales data and adjusting pricing strategies accordingly based on demand fluctuations or competitor activity.
Sales Manager
Smorgon Steel
Wagga Wagga, NSW
09.1998 - 05.2006
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Evaluated competitor offerings to maintain a competitive edge, adapting strategies as necessary for sustained success.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Education
Trinity Senior High School
Wagga Wagga, NSW11.1997
Skills
- Work Coordination
- Strategic Planning
- Multitasking
- Decision making
- Team building
- Staff training
- Report Preparation
- Problem solving
- Customer service
- Project management
- Time management
- Organisational skills
- Leadership abilities
AFL
I played 1st grade AFL for Coolamon Hoppers (240 games), Albury Tigers (16 games) and Osborne Cats (15 games).
I was assistant coach of the Coolamon Hoppers 1st grade 2005-2008.
I have coached Junior football for the last 6 years at the Coolamon football club.
Additional Information
Other interests include, cricket, camping and water skiing.
Timeline
Student Learning Support Officer
Mount Austin High School
08.2022 - Current
Sales Officer
Absolute Mesh And Steel
08.2021 - 08.2022
Business Owner
Riv Steel Sheds And Garages
07.2006 - 05.2021
Sales Manager
Smorgon Steel
09.1998 - 05.2006
Trinity Senior High School