Luke Punter
Bray Park
Summary
Recently graduated university with skills in SQL, Python, Java, and R, with experience in data management, networking, software development, and problem-solving. Strong organisational, analytical, and leadership abilities developed over eight years in customer-focused roles. Works very well under pressure and excels in team environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Online Team Member
Woolworths
11.2016 - Current
- Process customer transactions accurately and efficiently.
- Resolve customer concerns in a timely and professional manner.
- Pick, pack, and prepare customer online orders with attention to detail.
- Help lead daily planning and task delegation using time management and leadership skills.
- Collaborate with delivery workers and customers to ensure smooth order handovers.
- Supervise and coordinate operations in the Online department during peak hours.
Skills Developed:
- Customer Service | Organisation | Time Management
- Teamwork | Leadership | Communication
- Problem Solving | Attention to Detail | Efficiency | Reliability
Online Team Member
Woolworths
11.2016 - 08.2023
- Process customer transactions accurately and efficiently.
- Resolve customer concerns in a timely and professional manner.
- Pick, pack, and prepare customer online orders with attention to detail.
- Help lead daily planning and task delegation using time management and leadership skills.
- Collaborate with delivery workers and customers to ensure smooth order handovers.
- Supervise and coordinate operations in the Online department during peak hours.
- Skills Developed:
- Customer Service | Organisation | Time Management
- Teamwork | Leadership | Communication
- Problem Solving | Attention to Detail | Efficiency | Reliability
Education
Bachelor of Information and Communications Technology -
University of the Sunshine Coast
12.2024
Certificate III Information, Digital Media Technology - General
TAFE Queensland
06.2021
Queensland Certificate of Education - undefined
Pine Rivers State High School
11.2019
Skills
- Proficient in SQL for data analysis and management
- Experienced in Microsoft Office applications
- Hands-on programming experience in Python, Java, and R from academic projects
- Proficient in documentation practices
- Experienced in network simulation tools
- Knowledge of core business skills and IT principles gained through degree
Certification
Certiport Certifications:
SC-900: Microsoft Security, Compliance, and Identity Fundamentals
DP-900: Microsoft Azure Data Fundamentals
Timeline
Online Team Member
Woolworths
11.2016 - Current
Online Team Member
Woolworths
11.2016 - 08.2023
Certificate III Information, Digital Media Technology - General
TAFE Queensland
Queensland Certificate of Education - undefined
Pine Rivers State High School
Bachelor of Information and Communications Technology -
University of the Sunshine Coast
Characteristics
- Hardworking | Well Spoken | Adaptable | Reliable | Organised
- Committed | Fast Learner | Teacher | Analytical | Great under pressure
Similar Profiles
Stefano BettiniStefano Bettini
Work Experience Crew Member at WoolworthsWork Experience Crew Member at Woolworths
Jessica CummingsJessica Cummings
Department Manager at WoolworthsDepartment Manager at Woolworths
Manan PokharelManan Pokharel
Proactive Services and Nightfall Team at WoolworthsProactive Services and Nightfall Team at Woolworths
Jordan HaakmaJordan Haakma
Delivery Truck Driver at WoolworthsDelivery Truck Driver at Woolworths
Byron LeeByron Lee
Crew Trainer at Hungry jacksCrew Trainer at Hungry jacks