RICHA CAROLINA
COWRA,NSW
Summary
Organized and motivated employee eager to apply time management, marketing research and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
8
8
years of professional experience
Work History
Online Team Member
Woolworths
Cowra, NSW
07.2023 - Current
- Process and fulfill online customer orders efficiently, ensuring accuracy and timely dispatch.
- Communicate with customers regarding order inquiries and delivery updates.
- Maintain stock levels in the online inventory system to support smooth order processing.
- Coordinate with delivery partners for on-time delivery and issue resolution.
NIGHTFILL OPERATOR
Woolworths
Cowra, NSW
06.2023 - Current
- Restocked shelves and displays with products, ensuring proper labeling and placement.
- Conducted inventory checks and reported discrepancies to the supervisor.
- Maintained cleanliness and organization in the store aisles.
- Collaborated with team members to complete nightly restocking tasks before store opening hours.
Stocktake Assistant
K-line Ag, CNH Industries
Cowra, NSW
10.2022 - 12.2022
- Processed inventory transactions in the system, including location-to-location transfers and stock adjustments to match physical inventory.
- Ran production work orders and stock receipting in the system.
- Assisted the inventory controller in conducting smooth annual stocktakes.
- Updated product labels to reflect accurate product codes.
- Conducted cycle counts to ensure inventory accuracy.
Customer Service Representative
HI-TECH MOTORS
, Andhra Pradesh, INDIA
06.2018 - 04.2019
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Educated customers on special pricing opportunities and company offerings.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Processed documentation and troubleshot discrepancies to build client rapport.
Internship Student
HI-TECH MOTORS
, Andhra Pradesh, INDIA
06.2017 - 08.2017
- Approaching the prospective customer and knowing their concept about Eicher trucks and Buses.
- Organized client contracts, records and reports to strengthen traceability.
- Supported team with various administrative duties related to marketing and promotional programs.
- Gathered competitor data, analyzing pricing and product sales.
Education
MBA - Marketing Research
ALLIANCE UNIVERSITY
Andhra Pradesh, INDIA04.2019
Bachelor of Technology - Electronics And Communications Engineering
VIGNAN UNIVERSITY
ANDHRA PRADESH, INDIA04.2015
Ph.D. - Digital Marketing
Acharya Nagarjuna University
Andhra Pradesh, INDIASkills
- Report creation and Maintenance
- Inbound and Outbound Calling
- Customer relations
- Social media digital marketing
- Market research, forecasting and analysis
- Inventory management
- Data entry
- RFID scanning
Reference
- Available upon request.
Timeline
Online Team Member
Woolworths
07.2023 - Current
NIGHTFILL OPERATOR
Woolworths
06.2023 - Current
Stocktake Assistant
K-line Ag, CNH Industries
10.2022 - 12.2022
Customer Service Representative
HI-TECH MOTORS
06.2018 - 04.2019
Internship Student
HI-TECH MOTORS
06.2017 - 08.2017
MBA - Marketing Research
ALLIANCE UNIVERSITY
Bachelor of Technology - Electronics And Communications Engineering
VIGNAN UNIVERSITY
Ph.D. - Digital Marketing
Acharya Nagarjuna University
Similar Profiles
Ishreen KaurIshreen Kaur
Retail Worker at WOOLWORTHSRetail Worker at WOOLWORTHS
Kara JonesKara Jones
Online Personal Shopper at WoolworthsOnline Personal Shopper at Woolworths
Jack AdamcewiczJack Adamcewicz
Customer Service/Online Supervisor at WoolworthsCustomer Service/Online Supervisor at Woolworths