Luz Chapi Huillca
Wolli Creek,Australia
Summary
Hardworking, reliable, and self-motivated professional with extensive experience in customer service and hospitality. Skilled at managing customer needs and expectations with warmth, friendliness, and efficiency. Adept at multitasking in high-pressure environments and providing seamless support across diverse settings, including events, restaurants, and stadiums.
Overview
3
3
years of professional experience
Work History
Food and Beverage Waitress
Pinnacle
10.2024 - Current
- Served food and beverages at corporate events, cocktail parties, and other gatherings
- Assisted in event setup and teardown, ensuring timely and smooth operations
- Managed special requests and dietary requirements with professionalism
Bartender Attendant
Merivale
09.2022 - Current
- Provided efficient bar service in high-volume stadium events, ensuring prompt delivery of beverages
- Maintained cleanliness and organization of the bar area during busy shifts
- Delivered exceptional customer service to enhance the guest experience
Waitress / All-Rounder
Fresh Collective Catering
01.2022 - Current
- Supported restaurant operations, including food service, cashier duties, and customer interaction
- Provided food and beverage service for events, maintaining high standards of professionalism
- Assisted with event preparation, setup, and breakdown, ensuring efficiency and cleanliness
Waitress All-Rounder
21 Espresso Restaurant
09.2022 - 12.2022
- Delivered outstanding customer service in a fast-paced restaurant setting
- Accurately took and processed customer orders while maintaining a friendly demeanor
- Ensured cleanliness and organization of the dining area and workstations
Education
MBA - Business Information System
Torrens University Australia
Sydney, NSW12-2024
Economist -
Andean University of Cusco
12.2018
Skills
- Exceptional Customer Service
- Team Collaboration & Autonomy
- Event Setup & Coordination
- Food & Beverage Service
- Cash Handling & POS Operations
- Multitasking in Fast-Paced Environments
- Microsoft Office (Intermediate)
- Cleanliness standards
- Food safety awareness
Languages
English
Full Professional
Spanish
Native or Bilingual
French
Limited Working
Timeline
Food and Beverage Waitress
Pinnacle
10.2024 - Current
Bartender Attendant
Merivale
09.2022 - Current
Waitress All-Rounder
21 Espresso Restaurant
09.2022 - 12.2022
Waitress / All-Rounder
Fresh Collective Catering
01.2022 - Current
Economist -
Andean University of Cusco
MBA - Business Information System
Torrens University Australia
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