Accomplished professional with extensive experience in animal healthcare. Skilled in laboratory procedures, medical record-keeping, and client relations. Possesses excellent communication and customer service skills to deliver quality patient care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Lyla Van Heezik
Halls Head,WA
Summary
Overview
14
years of professional experience
Work History
Pinjarra Veterinary Hospital
Veterinary Nurse
12.2019 - Current
Job overview
- Assisted in surgeries by preparing surgical suites, sterilizing equipment, and ensuring anesthesia administration was safe and effective.
- Upheld high standards of hygiene within the clinic through diligent cleaning and disinfecting routines, reducing the risk of infection.
- Maintained accurate medical records for efficient patient care and treatment followup.
- Triaged incoming patients to determine treatment needs and urgency of care.
Shelley Veterinary Clinic and Grantham Street Veterinary Clinic
Veterinary Nurse
02.2019 - Current
Job overview
- Preparing surgical theatre and kits, Opening and closing Clinic, Answering email enquiries promptly, Maintaining stock levels and adjusting in computer, Assisted with scheduling and follow up with pet owners post appointment, Restraining animals for examination and procedures, Liaising with clients and veterinarians, Nurse procedures such as nail clips, and anal gland expression, Setting up and maintaining IV fluids, Inserting catheters
Bankstown and Boundary Road Veterinary Hospitals
Veterinary Nurse
07.2017 - 01.2019
Job overview
- Reception duties (answering phones, booking appointments including managing online booking requests and sending appointment confirmations, admission and discharge, giving medical advice and taking payments.), Working with Cornerstone computer program, Inserting catheters, Setting up and managing IV fluids, Running in house bloodwork on Idexx machines, Assisting in X-ray procedures, Preparing patients and surgical theatre, Monitoring anaesthetics and filling out anaesthetic charts
Padbury Vet Clinic
Veterinary Nurse
01.2013 - 06.2017
Job overview
- Reception Duties (Answering phones, admission and discharge, filing, booking appointments, taking payments), Preparing and administering medications, Preparing the surgical theatre, patient preparation, and monitoring anaesthetics, Restraining animals, Opening and closing the clinic, Mentoring veterinary nursing students, Ordering supplies
Collins Booksellers Whitfords
Shop assistant
01.2013 - 07.2013
Job overview
- Greeting customers and assisting customers to locate books, Answering telephone enquiries, Maintaining a clean and inviting environment, Receiving new stock and shelving, POS transactions
Halls Head Small Animal Clinic
Veterinary Nurse
11.2011 - 05.2012
Job overview
- Reception duties (answering phones, admission and discharge, filing, taking payments), Monitoring Anaesthetics on a range of species (Cats, dogs, ferrets, rabbits, guinea pigs, and birds), Assisting with x-rays (patient positioning, setting factors, developing film), General Cleaning duties, Running in-house blood work on Idexx machines, Restraining animals, Preparing and administering medications, Preparing the surgical theatre and preparing surgical packs, Dentals – Scaling and polishing teeth
Halls Head Small Animal Clinic
Kennel Attendant
01.2010 - 01.2011
Job overview
- Cleaning animal cages daily, Feeding hospitalised animals, Monitoring progress, recording progress and relaying information to veterinarians and veterinary nurses, Administering daily medications, Bathing hospitalised animals and walking dogs
Education
Mandurah Senior College
SWL Certificate 1 Vocational Preparation
University Overview
Mandurah Senior College
Graduate Class 2009 Year 12
University Overview
Central TAFE
Certificate II Indonesian
University Overview
Polytechnic West
Certificate IV in Veterinary Nursing
University Overview
Skills
- Able to work independently and in teams
- Efficient time management and organisational skills
- Great communication skills
- Great problem solving skills
- Reliable and responsible
- Great at keeping the workplace clean and tidy
- Great sense of humour
- Positive attitude
- Excellent phone manner
Accomplishments
Accomplishments
Groomer, finished course in 2024 and began my own business: Pinjarra Paws Fur Effect with increasing clientele.
Personal Information
Personal Information
Date of Birth: 02/07/92Volunteer Experience
Volunteer Experience
- 2010, 2010, Cat Haven, Volunteer, 5, 9 months
- 2008, 2010, K9 Dog Rescue Group, Volunteer, 6, 2 years
- 2009, 2009, Coastal Veterinary & Pet Care Centre, Work experience, False, Cleaning cages daily, Monitoring patients and recording data on cage cards, Observing surgeries and monitoring recovering patients, Cleaning surgical instruments, General cleaning duties
- 2008, 2009, Dudley Park Deli, Cashier, Cash Handling, Eftpos, General Cleaning, Stocking drinks and other supplies, Customer service
- 2008, 2009, Affordable Patios, Administration, Filing, General Cleaning, Answer telephones, Taking messages, Booking appointments, Customer service, Eftpos, Sending documents via fax machine
- 2008, 2008, Turtle Tagging Program - Barrow Island, Participant
References
References
- Shelley Vet Clinic, Dr Jo Sawyer, 0894571008
- Grantham Street Veterinary Clinic, Dr Maureen White and Dr Paul Davey, 0893872144
- Bankstown and Boundary Road Veterinary Hospitals, Dr Bryant Nguyen and Chris Gallen, (02) 9790 1101 Bankstown Veterinary Hospital, (02) 9584 9608 Boundary Road Veterinary Hospital
- Padbury Vet Clinic, Dr Allan Roberts & Paula Petricevich, (08) 93078811
- Halls Head Small Animal Clinic, Dr Richard Gibson and Lisa Gibson, Dr Paul Gendle and Julia Gendle, Dr Richard Gibson 0407424685, Lisa Gibson 0407424678, Julia Gendle 0417974734
- Affordable Patios, Trevor Turnor, 0438 905 070
- Affordable Patios, Gwenda Salamone, 0403315 736
Hobbies and Interests
Hobbies and Interests
- Painting Scenery & Portraits of animals
- Animal Behaviour
- Socialising with friends and family
- Psychology (MBTI – Myers Briggs Type Indicator)
- Learning new things
- Music
- Fencing and Rock climbing
Timeline
Veterinary Nurse
Pinjarra Veterinary Hospital
12.2019 - Current
Veterinary Nurse
Shelley Veterinary Clinic and Grantham Street Veterinary Clinic
02.2019 - Current
Veterinary Nurse
Bankstown and Boundary Road Veterinary Hospitals
07.2017 - 01.2019
Veterinary Nurse
Padbury Vet Clinic
01.2013 - 06.2017
Shop assistant
Collins Booksellers Whitfords
01.2013 - 07.2013
Veterinary Nurse
Halls Head Small Animal Clinic
11.2011 - 05.2012
Kennel Attendant
Halls Head Small Animal Clinic
01.2010 - 01.2011
Mandurah Senior College
SWL Certificate 1 Vocational Preparation
Mandurah Senior College
Graduate Class 2009 Year 12
Central TAFE
Certificate II Indonesian
Polytechnic West
Certificate IV in Veterinary Nursing
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